P&L
The 3 metrics that impact your individual OPTG.
UP, FCR, and DDC.
The number of days past due at which an account will show delinquent.
1 day.
Name the worlds biggest island.
Greenland.
Name 3 plans NEWER than simple choice that don't qualify for our 2018 Summer Add a Voice Line Get a Voice Line promo.
Essentials, T-Mobile ONE Military, and 55+.
The maximum amount to be reimbursed by the Get out of the Red program.
$650 per line, up to 5 lines.
The % of your bonus based on individual performance, and the % of your bonus based on community performance. *Associate and Account Experts
50% and 50%.
New requirement for a BLDISP (billing dispute) collection hold.
A follow up set in Samson.
The director of the Lord of the Rings trilogy.
Peter Jackson.
A customer wants to take advantage of the 2018 Summer Add a Voice Line Get a Voice Line promo. They currently have 1 line. How many lines do they need to add to qualify and what will their rate plan cost be on T-Mobile ONE TI?
The number of days in which a deferred trade in must be mailed in to qualify for Carrier Freedom.
30 days.
Do the math. You have 10 scores. Seven 10s, a 7, and two 1s. What is your NPS?
50.
Recent change to power of attorney or ADM requests.
The bishop.
The deal that T-Mobile has for the latest Samsung wearable device.
$200 off a 2nd Samsung Galaxy Watch purchased on EIP with activation of a new MI line. Both watches must be used with a qualifying paid digits plan.
Name 3 requirements for Carrier Freedom, the program created by T-Mobile to reimburse customers for switching from another carrier.
Port in a number, sign up for qualifying service, purchase a new phone or tablet, and trade in a phone or tablet.
The dollar amount to be maxed in P&L.
$55,000.
Not as new as most on this list, but worth mentioning, this MUST be done to be able to complete a COR.
Move authorization.
The diameter of earth.
About 8000 miles.
For a limited time, new and existing customers who activate or add a new Mobile Internet line on a 2GB or higher Mobile Internet plan can get this device for $99 (after 24 monthly bill credits) when they purchase with EIP.
Samsung Galaxy Tab E.
Download and update the device using their current carrier's network to the most recent software version available.
The minimum individual OPTG to qualify for a level up bonus.
109%.
Longmont CO, Chicago, Dallas and DC! We're moving quickly with this one!
Worth 200 points per item for the first team to guess, name Voldemort's horcruxes. Write these down and the team with the most within 2 minutes guesses first. The other team can get 100 points for every item the guessed that the opposing team missed.
Tom Riddle's diary.
Marvolo Guant's ring.
Salazar Slytherin's locket.
Helga Hufflepuff's cup.
Rowena Ravenclaw's diadem.Harry Potter himself.
Nagini the snake.
For a limited time, customers who purchase an Apple iPhone SE, 6s Plus, 7, 7 Plus, 8, 8 Plus, or X on EIP can save this amount when they purchase an iPad on EIP and activate a new Mobile Internet line on a qualified 6GB or higher Mobile Internet plan.
$360 (via monthly bill credits).
You get a call from someone who isn't a customer yet, but wants to be! They do not yet have a sim or device. You transfer them to this team.
Closed Loop