Chapter 22
Chapter 23
Chapter 24
100

What does it mean to speak with clarity?

What is to express ideas so that the listener understands the intended message accurately

100

List three factors affected by persuasion?

What is Attitudes, Beliefs, Values, and Behavior

100

What is credibility?

What is Audiences perception of a speaker's competence, trustworthiness, and dynamism 

200

What points do you need to hit when telling a story?

What is Conflict, Action, Suspense, Humor

200

What is ELM and describe its Direct route?

What is Idea that explains how you are persuaded to do or think something, and elaboration on logic and evidence

200

How do you use emotion to persuade? 

What is use concrete examples, emotion-arousing words, nonverbal behavior, visual images, appropriate metaphors and similes, and fear appeals

300

How do you reinforce key ideas non verbally?

What is pause to focus attention on a point, raise or lower your voice, move around, gestures should be meaningful and natural, not arbitrary or forced

300

Give an Example of how to use negative motivation in persuasion 

What is If you don't use our vitamins you will die?, or other example

300

What are the three different types of audiences? 

What is Receptive, neutral, and unperceptive? 

400

List the first and last thing to do when considering your audience?

What is Determine preferred learning styles, interests, attitudes, beliefs, and values , Rehearse your speech

400

Explain how to adapt your message to a specific cultural group?

What is learn as much as you can about the cultural perspectives of your listeners to use persuasive strategies listeners will find convincing 

400

What is one way to use emotion to persuade? 

What is reference a myth?

500

What percent do listeners remember after one day? After two days?

What is 50%, and 25%

500

What is Cognitive Dissonance?

What is Listeners are experiencing a way of thinking that is inconsistent and uncomfortable   

500

What are ways to organize persuasive messages? 

What is Save your best argument for last, Acknowledge the counterarguments, Adapt your organization to your listeners' cultural expectations