History of Ticketing
Customer Services
London (Our Office Across the Pond)
Name that Standard Report
Product Configuration
100
This company revolutionized the thermal ticket printing industry when it was founded in 1985.
Who is BOCA?
100
This tab will give the user multiple reports to assist with accounting activities and cash drawer closing.
What is End of Day Balance?
100
This theater was built in 1599 by Shakespeare's playing company.
What is the Globe?
100
AudienceView uses this term to describe the report output of .pdf.
What is AVDOC?
100
This is the tab in Product Configuration where you would create a season ticket or subscription.
What is Bundles?
200
In this ancient Roman venue, tickets in the form of numbered pottery shards directed patrons to the appropriate section and row.
What is the Colosseum?
200
This area of the application outside of Customer Services will allow you to create configurable searches.
What is Business Intelligence?
200
This famous serial killer terrorized the Whitechapel district in 1888.
Who is Jack the Ripper?
200
This report, available on the Customer:Basic page, will quickly give you a summary of contributions given to your organization.
What is Donor Biography?
200
This type of promo code was added to the application with the release of 6.x.
What is single use?
300
According to the IATA, this airline was the first to issue e-tickets in 1994
Who is United?
300
Under this tab within the customer account, you can view a customer's Memberships, Benefits, Offers, and Passes.
What is Entitlements?
300
This was the wedding location for Prince William and the Duchess of Cambridge.
What is Westminster Abbey?
300
This report will display all orders with zero value tickets.
What is Comp Admission Details?
300
These can be tied to membership levels so you can track the entitlements your customers should be receiving from your organization.
What are Benefits?
400
It is believed that the first tickets were distributed by this ancient civilization.
Who are the Greeks?
400
This is the number of marketing data fields available at the customer level within an account.
What is 82?
400
This street was the home to Sherlock Holmes.
What is Baker Street?
400
This is the best report to tell you the number of tickets that came out of your BOCA printer that day.
What is Tickets Printed?
400
This tab within Charges will allow you to configure the maximum number of times a customer will be charged certain fees.
What is Caps?
500
A theater in Spain recently handed out these instead of tickets to avoid a 21% tax.
What are carrots?
500
Within the seats tab, these are the five seat searches/sales methods are available.
What are Map, Best Available, Availability, Quick Sale, Calendar?
500
Name three of the five teams currently playing in the Barclay's Premier League.
Who are Chelsea, Arsenal, Fulham, QPR, West Ham United?
500
This is the lone report that lives under the category of Service Charges.
What is Charges Report?
500
You will set up these in Miscellaneous Items to track different sizes of a t-shirt you are selling.
What are Options?