Stop Payment
Disney's Princesses
Authentication Redux
Japan! Japan!
Oh!!! PM!
100

Daily Double!!!

Generally, how much is the fee to stop an ACH or Paper check?

35 USD

100

Free for All!!!

Name all Snow White's dwarves.


Doc, Happy, Sneezy, Dopey, Sleepy, Grumpy, Bashful

100

All yours!!!

We utilize this tool to provide a One Time Password (OTP) in the event an HRA is needed. 

Lexis Nexis

100

Silence!!! 

In Naruto, the One-tail Jinchuriki resides where?

Sunagakure / Village hidden in the Sand

100

All yours!!!

"Bilutin mo ako sa liwanag ng iyong pagmamahal..."

Bituing walang ning-ning

200

All yours!!!


What information do you need to complete a stop payment for paper check?

Amount, name of payee, check number


200

All yours!!!

Her Disney princess story was based on the Charles Perrault’s fairy tale.

Belle

200

Triple Score!!!

These are the tabs we choose/click when the caller was not verified by the IVR but passed authentication through challenge questions.


Not Verified then Authenticate on Client Profile

200

Daily Double!!!


In Hunter X Hunter, what do you call a licensed professional who specializes in locating rare animal species, treasures, exploring and hunting down delinquents.

Hunter

200

Right Minus Wrong!!!


"Ang mga puno't halaman ay kabiyak ng ating gunita..."

Kanlungan

300

Right Minus Wrong!!!


How can we stop an ACH recurring payment that already posted?

We can't. (Posted checks payments cannot be stopped)

300

Silence!!!


In the Disney animated version, What's the color of Cinderella's gown.

White / Silver

300

Right Minus Wrong!!!

In the event that Lexis Nexis is on downtime and HRA is required to service a customer, what do we perform in lieu of the OTP.

Ask challenge questions.

300

Free for all!!!


Name all dragons of Recca in the anime, Flame of Recca.

Nadare - Fireball

Saiha - Fireblade

Homura - Firewhip / Strength

Setsuna - Fire Flash / Fire Spray

Rui - Fire Illusion

Madoka - Fire Barier

Koku - Fire Beam

Resshin / Oka - Transform the dead into living flames


300

All yours!!!


"In a world where everybody hates a happy ending story..."

With a Smile

400

Daily Double!!!


Define ACH recurring payment.

A payment where a customer provides her checking account number, routing number for a transaction/bill that needs to be paid on a regular basis.


400

Right minus Wrong!!!


Name one Disney princess that is left handed.

Mulan / Tiana

400

Right Minus Wrong!!!

What do we advise the customer if they can only provide the last four digits of their account number AND four digits of their social security number.


Advise to visit the branch, call back or take advantage of their self service.

400

Right Minus Wrong!!!


The signature move of the Dragon Ball Z protagonist was named after the royalty of which kingdom?



Hawaii / Hawaiian Islands

400

Silence!!!

"You make me shine!"


Shine

500

All yours!!!

Stop payment for paper checks are good for how long?

6 months

500

Right Minus Wrong!!!

This place was called a river in a song but in fact a glacier that Princess Elsa reached by riding Nokk across the sea. 

Ahtohallan

500

All yours!!!

Explain the authentication process.

Name

Acct Number

SSN

Challenge Questions

Comments - past 12 months

Ownership

500

All yours!!!

In One Piece, name the main protagonist and the new of his crew.


Monkey D. Luffy and The Straw Hat Pirates 

500

Free for All!!!

"Minsan natuwa ang may likha..."


Piliin mo ang iyong Pilipinas