iCat
This person
Who iJasmine
You perform this inspection with the Adjuster on site.
What is Ladder Assist?
You can find all the Exemplar users at this location.
What is User List?
You use this to notate any kind of important billing info. for processing.
What is Billing notes?
You will go ahead and close this project without making any changes.
What is Request off?
These are your supervisors.
Who is Camille and Megan?
We follow this process when we are getting late or had an emergency and cant work.
What is Callout process?
You would select this for Billing if the Billing contact is listed as - Billing Adjuster
Who is Adjuster?
We remove this service type from the project before processing it.
What are Special Comments\40 foot ladder?
You are working on an State farm claim and its missing an adjuster, you will add this as the adjuster
What is 11596 State Farm Adjuster?
This person is the Claims Services Manager
Who is Brenda Cain (Coach)?
We need more information or missing information to complete a project from a Service Tech.
What is Push Back?
You can locate all the archived projects at this location.
What is Closed projects?
You can use this system to make and receive call like a normal phone service.
What is Ring Central?
You take actual sample of the building or siding material for this Service.
What is ITEL Sample?
Who is an Adjuster?
We do video call with the adjuster during this inspection.
What is Virtual inspection?
We use this location to notate any important information related to the Project
What is Address Comment?
You change the time by 1 min to to push back the claim to do this
What is assign the claim\Push back?
You do not send these assets to the adjuster.
What is confirmation email or Eagle view?
You would reach out to this person for any missing reports or user assets.
Who is Service Technician?
This customer uses Symbility predominantly
Who is Liberty Mutual?
You can find the Diagram of a risk location here.
What is RAF Admin and & Assets page?
You would see a red banner on the project to look for this report.
What is Hover report?
You would leave this for the Team Leads to complete and mark it as - Escalation to TL on the master sheet
What is SEC (Service Comp)?