If a baby is born prematurely, case managers support both mother and baby through stabilization and discharge.
What is NICU Case Management
100
Nurses are available around the clock for your immediate medical concerns. Our nurses can help you decide if you need to go to the ER or tell you how to change a bandage.
What is HumanaFirst Nurse Advice Line- Urgent care needs
100
Prenatal education and support for expectant mothers to help reduce premature births, NICU admissions and pregnancy complications.
What is HumanaBeginnings
200
After being released from the hospital, members with high-risk of readmission will receive a phone call from a case manager to ensure they understand the care they received and the follow-up care plan.
What is Case Management- Transitional
200
Members can work one-on-one with an expert to develop a plan for success by receiving the guidance, support and attention needed to make positive health changes.
What is Health Coaching
200
Nurses guide and coordinate transplant-related services from evaluation until one year after transplant.
What is Transplant management
300
Managing members that need longer term care, 60-90 days or more. Examples typically include catastrophic care or trauma.
What is Case Management- Complex
300
Members can connect with a board certified doctor within minutes by using their smartphone, tablet or computer.
What is Telemedicine
300
Proactive outreach and engagement to support members experiencing co-existing medical and behavioral issues.
What is Behavioral Health
400
Inpatient case managers review cases and assist with discharge planning as needed during a member's hospitalization.
What is Case Management- Acute
400
Members can call for longer-term health planning and support. i.e. weight loss or quitting smoking.
What is HumanaFirst Nurse Advice Line- General
400
Provide various levels of support, matching intensity of support to the needs of members with ongoing health challenges.