Leadership
When the leader shares their experience
What is mentoring?
How to engage with thoughts and actions
What is support and challenge?
I know best, listen to me and do it my way
What is parent ego state?
Gain clarity about what the client wants to be different
What is Challenge for Thought?
More, Less or New
What are the 3 magic questions?
A shorthand for 4 elements of transformational leadership
What are the 4 I's?
Instead of why...
What are "what" and "how"?
Everybody is always picking on me
What is child ego state?
Highlighting the client's motivation for making a change
What is Support for Action?
To uncover unstated reasoning.
What is deletion recovery?
Highly skilled professionals (like physicians) who resist being led because of their expertise and autonomous identity.
What are elite professionals?
With Elaborate and Reflect, these form the acronym EARS
What are affirm and summarize?
In my experience, this path has been successful
What is adult ego state?
Building an understanding of what the client wants to discuss
What is Support for Thought?
To anchor a client to past accomplishment.
What is a success experience?
The difference between an organization that has all the right systems and the one that actually performs.
What is leadership?
A well formed outcome is 'Under one's control', expresses the differences between current and future state ...and these two
What is Stated in the +
and Provides indicators of Success?
The type of communication that is most effective in a coaching conversation.
What is Adult-to-Adult Communication?
The client commits to keeping a thought journal to track self-defeating thoughts.
What is Challenge for Action?
My leaders will experience me as more confident when when I speak clearly and directly
What is 3rd party indicator of success?
The ancient philosopher whose method of inquiry through questioning is the intellectual foundation of coaching as a leadership style.
Who is Socrates?
Idealized influence and individualized consideration
What are inspirational motivation and intellectual stimulation?
A message sent from one ego state that elicits a response from its corresponding ego state.
What is a complementary transaction?
Articulating needed resources for experimentation
What is Challenge for Action?
A tactic used when an outcome is stated negatively.
What is the Instead Question?