A situation that a person cannot respond to in an effective way, leaving the person in a state of emotional and psychological imbalance
Crisis
100
Standards, principles, processes, and rules adopted, administered, and enforced by government officials
Laws
100
The first step of the ABC Model
Developing and Maintaining Rapport
100
Threatening suicide, posing a danger to others, and being gravely disabled (often a result of active psychotic decompensation) often results in________
Involuntary hospitalization
100
Adjusting to an environment from which the decease is missing is considered a task of_________
Mourning
200
The goal of crisis intervention is increasing the person's _____________
Level of functioning
200
The term derived from the Greek word for character and Latin word for mores (customs)
Ethics
200
In what stage of the model does the counselor explore precipitating events?
Step 2: B
200
Three factors that are discussed in a suicide risk assessment
Ideation, plan, means
200
Counselors who work with grief need to come to terms with their own what?
Fears of death and beliefs about death and grieving
300
The most crucial part of a crisis to identify and change is the person's _____________ of the event
Perception
300
Counselors need to operate with what two ethical practices
Client's best interests, do no harm
300
Open-ended questions, paraphrasing and clarifying, reflection of feelings, and summarizing are considered
Basic attending skills
300
The most common suicidal clients that a crisis worker will see fall into what risk category
Middle
300
How a loss is presented may affect the client's ____________
Ability to accept it or their emotional reactions
400
Material resources, personal resources, ego strength, and social resources
Factors that determine whether a crisis is a danger or opportunity
400
Common ethical problems relate to issues in what areas
Boundary violations, improper/incompetent record keeping and practice, lack of honesty, breach of confidentiality, financial fraud, and failure to report inappropriate violations by others
400
In step 3 (C), what are some examples of alternative strategies for coping
Twelve-step groups, marital or family therapy, lawyer, doctor, etc.
400
If a crisis worker encounters a person who is homicidal or is a danger to others, the crisis worker should notify _______ and ________
Intended victim, police
400
Whether the children are hurt during a divorce often depends on what?
How the parents deal with them and each other
500
Realizing the prevalence of trauma, recognizing how trauma affects individuals, and putting this knowledge into practice is known as:
Trauma-informed care
500
Exceptions to privilege and confidentiality
child or elder abuse, danger to self/others/ gravely disabled, certain lawsuits
500
A cognitive-restructuring technique that defines a situation differently than what the client perceives
Reframing
500
A formal assessment tool that aids in determining if someone is psychotic and therefore gravely disabled, a danger to self, or a danger to others
Mental Status Exam
500
Elisabeth Kubler-Ross's five stages of death and dying
Denial and isolation, anger, bargaining, depression, acceptance