Missing Owners
An internal tool used for energy analytics breaks, but no team claims ownership because it was built by someone who left the company.
What is legacy/orphaned ownership due to team or personnel changes?
The number of teams required to approve a “quick fix,” ensuring it is no longer quick.
What is too many?
A system that powers critical revenue flows but has insufficient monitoring, alerts and no clear owner.
What is a ticking time bomb?
This tool, called out in the Ownership Session as having a gap, handles auth and user lifecycle for customers but is difficult to debug, is fragile and has no clear ownership.
What is User Manager?
A pipeline requires approvals from five groups for a configuration change, creating unnecessary delays for small fixes.
What is over-approval?
This Yes Energy cloud offering suffers from fragmented ownership and has significant gaps between application development, infrastructure coding, and deployment.
What is Encompass Cloud?