Quality
My creamer curdled in my coffee without an off taste or smell. The creamer does not look curdled as it pours out of the bottle.
What is CFLAKES?
The inner seal on my BAILEYS Hazelnut Cream is hard to remove. The seal does not have enough of an overlap to pull on.
What is CSEALH2OPEN?
Call back time for a CALLERGIC case?
What is one business day?
Possible probing questions for CHAIR.
What is any of the following:
Was a seal intact upon purchase?
Who found the object?
How many people used/consumed the product?
Did they notice any unusual smell, taste or consistency?
Was the object found towards the top, middle, or end of the container?
What color is it?
What size is it?
Where is the object now?
How old is child (if child is involved)?
Standard time for a retrieval to get to the consumer.
What is 1-2 business days?
I found something fuzzy and green in my bottle of ID French Vanilla Creamer.
What is CMOLD?
I dislike the material your Mini Moo's are made out of!
What is CMATERIAL?
Call back time for CWRNGPROD.
What is one business day?
When I poured my creamer into my coffee, a black plastic fork came out.
What is CHDPLASTIC?
Can a retrieval kit be mailed to a PO Box?
What is no?
My Caramel Macchiato Creamer looks curdled and has a sour smell.
What is CCURDLED?
There was an extra pull-ring in my ID Mocha Iced Coffee.
What is CEXTRAPKGPT?
Call back time for a CSICK case.
What is three business days?
I found a spring in my Land O Lakes Heavy Whipping Creme.
What is CMETAL?
Name two issues that we would request to retrieve.
What is CMETAL, CHDPLASTC, *CALLOTHFM, CGLASS,*CWOOD.
My Hershey's Chocolate and Caramel Creamer tasted like French Vanilla Creamer. The color of the creamer was brown.
What is CCARRYOVER?
I have a box of Mini ID's and when you pull the tab to open it, only a little strip of the seal came off.
What is CDEFSEALRING?
Call back time for COTHINJ.
What is three business days?
As I was drinking my cold brew coffee I found a string of plastic in it. It reminded me of Saran wrap. It was about 3 inches long and clear.
What is CCELLEPHN?
Do we retrieve an object because the consumer demands it?
What is no?
My DD Original Extra Extra Creamer looks yellow. Is this normal?
What is CCOLOR?
Every time I pour my Baileys Mudslide creamer into my coffee, it leaks underneath the top spout.
What is CTOPLEAKS?
Call back time for a SUP call when no one is available on the floor.
What is one business day?
This bottle was fully intact and sealed, but we found a small rubber fish looking object inside. It looked like fish bait.
What is CALLOTHFM?
Do we retrieve any open containers? Defend your answer :)
What is no?
We do not retrieve any open container because they will/can continued to spoil.