6 Cs of Facilitation
Facilitator Tools &Techniques
Managing Group Dynamics
Inclusivity & Cultural Sensitivity
Feedback & Improvement
100

 This "C" is about building trust and authority as a facilitator.

Answer: What is Credibility?

100

This activity is often used to start a session and help participants get comfortable with each other.

What is an Icebreaker?

100

This type of participant behavior shows a lack of participation.

What is Disengagement?

100

This type of environment ensures all voices are heard and valued in the workshop.

What is an Inclusive Environment?

100

This feedback tool involves participants filling out quick, anonymous surveys.

What are Post-Session Surveys?

200

This "C" encourages facilitators to help participants think outside the box and keep the session engaging.

Answer: What is Creativity?

200

This technique involves writing down ideas on Post-It notes for a group discussion.

Answer: What is Creative Brainstorming?

200

Name one strategy to manage disruption during a session.

What is using humor or break activities to reset the room?

200

Adjusting language and avoiding jargon is an example of this type of facilitation.

What is Inclusive Language?

200

Distributing these during breaks can allow participants to jot down thoughts or questions.

What are Comment Cards?

300

This "C" emphasizes teamwork and group interactions toward a common goal.

Answer: What is Collaboration?

300

A method where facilitators focus on finding out what participants already know and view the world.

Answer: What is the IDEA Method?

300

This quality allows facilitators to empathize with participants and foster open communication.

What is Emotional Intelligence?

300

Encouraging participants to share their own cultural experiences and how they shape their views promotes this value.

What is Cultural Sensitivity?

300

These platforms allow facilitators to get instant digital feedback during a session.

What are Google Forms or Poll Everywhere?

400

This "C" involves understanding and acknowledging participants' cultural backgrounds.

Answer: What is Cultural Awareness?

400

This type of activity is used at the end of a session to help participants reflect and wind down.

Answer: What is a Cool Down activity?

400

Asking for feedback directly from participants is an example of this responsive facilitation technique.

What is Real-Time Feedback?

400

The “C” of facilitation that involves adapting content to participants' cultural backgrounds.

What is Cultural Awareness?

400

Gathering feedback from participants helps facilitators do this with their future sessions.

What is Improve Facilitation Techniques?

500

This "C" challenges participants to move beyond their comfort zones to foster growth.

Answer: What is Challenge?

500

This activity encourages everyone to express their ideas visually and quickly to start a discussion.

Answer: What is Community Drawing?

500

This type of facilitation adjusts to meet participants’ engagement level, energy, or needs in real time.

What is Responsive Facilitation?

500

This quality in facilitation helps to reduce conflict and enhance group dynamics.

What is Empathy?

500

This type of feedback method involves asking participants for verbal input at the end of the session.

What is Verbal Feedback?