food safety
customer service
foods
workplace
techniques
100

whats the most important part of personal hygiene for a food handler?

washing your hands.

100

whats the first step in resolving a customer complaint?

listen to the guest explain the issue.

100

what part of a salad enhances its appearance and compliments overall taste?

garnish

100

which of the following service style is the simpliest

english

100

if a recipe calls for 10 pounds of trimmed cauliflower. if the yield is 55%, how many pounds of cauliflower should be ordered.

18.2 pounds

200

where should chemicals be stored?

In a separate area away from food.

200

which type of restaurant requires a quest to pay before eating?

quick serf-aces

200

what is a bouquet garni?

a fresh bag of herbs

200

what does a companies mission statement describe 

what it is currently doing.

200

which type of thickener uses cornstarch mixed with a cold liquid?

a slurry.

300

how many hours will it take a pathogen in the temperature danger zone to grow to levels high enough to make somebody sick?

4 hours

300

a good first impression can be made by?

displaying curtasy and respect

300

what is the binding agent in mayonnaise?

egg yolks.

300

which member of staff is responsible for service throughout the dinning room?

the headwaiter

300

deck, rotary, and convention are all examples of what type of equipment

ovens.

400

where should chemicals be stored?

in a separate area, away from food.

400

the main purpose of the introduction of a written message is to?

give a reason for the message.

400

whats the primary reason for seasoning a dish?

to inhanse depth of flavor

400

at a formal dinning establishment who is responsible for the overall management of service

Maitre Dhotel.

400

which type of grip is designed to protect the users thumb when using a chefs knife?

The claw

500

which of the following is considered to be protective equipment?

skid resistance shoes.

500

when food is taking a while to arrive, and the family tells the manager that they are upset with the expirence, what could the manager do to address the situation? 

apoligize and take responsibility for the issue

500

an aerobic vegetable broth used to poach, fish, and or vegetables is known as?

Court bouillon.

500

what should an employee do immediately when a fire occured?

ask themselves ''am I in danger?''.

500

whats the most appropriate cooking method for a large piece of meat partially covered in liquid?

brazing