LEVELS OF COMMUNICATION
LEVELS OF COMMUNICATION
Basic
This Occurs within an individual.
What is Intrapersonal?
This Motivates one to communicate with another.
What is Referent?
THIS PHASE OCCURS BEFORE YOU MEET THE PATIENT. THINGS YOU WOULD DO DURING THIS PHASE:
Review available data, including the medical and nursing history.
• Talk to other caregivers who have information about the patient.
• Anticipate health concerns or issues that arise.
• Identify a location and setting that fosters comfortable, private interaction.
• Plan enough time for the initial interaction.
What is Preinteraction phase?
JOB LOSS, ABUSE, NEGLECT, DEPENDECY ON OTHERS, SEXUALITY CONCERNS, CONFLICT WITH OTHERS, REPEATED FAILURES
WHAT ARE Identity stressors?
All aspects of being sexual, including sexual identity and choice of intimate partners. This change with each stage of development: Infancy and early childhood; School-age years; Puberty/adolescence; Young adulthood; Middle adulthood; and Older adulthood.
WHAT IS SEXUALITY?
This refers to One-to-one interaction between two people.
What is Interpersonal ?
One who encodes and one who decodes the message.
What is Sender and receiver?
THIS PHASE OCCURS When you and a and patient meet and get to know one another: THINGS THAT OCCUR DURING THIS PHASE:
• Set the tone for the relationship by adopting a warm, empathetic, caring manner.
• Recognize that the initial relationship is often superficial, uncertain, and tentative.
• Expect the patient to test your competence and commitment.
• Closely observe the patient and expect to be closely observed by the patient.
• Begin to make inferences and form judgments about patient messages and behaviors.
• Assess the patient’s health status.
• Prioritize the patient’s problems and identify his or her goals.
• Clarify the patient’s and your roles.
• Form contracts with the patient that specify who will do what.
• Let the patient know when to expect the relationship to be terminated.
WHAT IS ORIENTATION PHASE?
AGING, SCARING, PREGNANCY, ANOREXIA, ARTHRITIS, OBESITY, STROKE, COLOSTOMY, MASTECTOMY, INCONTINENCE, RAPE, ASSULT.
WHAT ARE TYPES OF BODY IMAGE STRESSORS?
How one thinks about oneself sexually.
What is sexual idenity?
This refers to Interaction within a person’s spiritual domain
What is Transpersonal?
This is the Content of the message.
What is MESSAGE?
THIS PHASE OCCURS :When you and a patient work together to solve problems and accomplish goals. THINGS THAT OCCUR DURING THIS PHASE:
• Encourage and help the patient express feelings about his or her health.
• Encourage and help the patient with self-exploration.
• Provide information needed to understand and change behavior.
• Encourage and help the patient set goals.
• Take action to meet the goals set with the patient.
• Use therapeutic communication skills to facilitate successful interactions.
• Use appropriate self-disclosure and confrontation.
What is THE WORKING PHASE?
EMPTY NES, JOB PROMOTION OR DEMOTION, CHANGING WORK ENVIRONMENT, CARE FOR AGING PARENTS, PHYSICAL/EMOTIONAL/COGNITIVE DEFECTS, INABILITY TO BALANCE FAMILY AND CAREER
WHAT ARE TYPES OF ROLE PERFORMANCE STRESSORS?
A person’s private view of maleness and femaleness.
What is gender identity?
This refers to Interactions with a small number of people.
What is Small group?
This REFERS TO conveying and receiving messages.
What is CHANNELS?
THIS PHASE OCCURS WHEN During the ending of the relationship: THINGS THAT OCCUR DURING THIS PHASE:
Remind the patient that termination is near.
• Evaluate goal achievement with the patient.
• Reminisce about the relationship with the patient.
• Separate from the patient by relinquishing responsibility for his or her care.
• Achieve a smooth transition for the patient to other caregivers as needed.
WHAT IS TERMINATION PHASE?
These vary with developmental stages. Examples include: perceived inability to meet parental expectations, harsh criticism, inconsistent discipline, and unresolved sibling rivalry; failure in work, unsuccessful relationships, health problems, declining socioeconomic status, spousal loss or bereavement, loss of social support, and decline in achievement experiences following retirement
WHAT ARE SELF-ESTEEM STRESSORS?
Feminine and masculine behavior exhibited.
What is gender role?
This is Interaction with an audience.
What IS Public?
Factors that influence communication
What is Interpersonal variables ?
THIS is a technique that encourages patients to share their thoughts, beliefs, fears, and concerns with the aim of changing their behavior.
What is MOTIVATIONAL INTERVIEWING?
These results when a person has to simultaneously assume two or more roles that are inconsistent, contradictory, or mutually exclusive.
What are role conflicts?
A person’s sexual identity in relation to the gender to which they are attracted.
What is sexual orientation?