Ability to track system requirements from a system function to all those elements that individually or collectively perform that function.
Traceability
100
What an organization determines is an "acceptable loss" due to a disruption. This window can be weighed against the cost of the additional loss-prevention measures.
Recovery Point Objective (RPO)
100
Statistics which measure a firm's performance in critical areas. These measures show progress (or lack of it) toward the firm's strategic plans by monitoring activities.
Key Performance Indicators (KPIs)
100
External validation of an idea, innovation or paradigm that influences how others conduct their affairs regarding a given subject area.
Thought Leadership
100
That's perfectly fine, your company has a right to know about _ _ _ _ _ _ _ whether you have any interest or not.
Not Interested / No Need
200
Correcting of defective, failed, or non-conforming item, during or after inspection. Includes all follow-on efforts.
Rework
200
A system design approach and that ensures a prearranged level of operational performance will be met during a contractual measurement period.
High Availability
200
All direct capital investment (e.g. Hardware, Software) plus indirect costs.
Total Cost Of Ownership (TCO)
200
The identification of inefficiencies in a business that are due to poor coordination of complex activities involving multiple departments or operational units.
Gap Analyses
200
That's perfectly fine, our solutions are funded from savings that are delivered from the elinination of inefficiencies that actually cost you more.
No Budget / Budget Already Spent
300
Management practice that attempts to complement drivers of past performance (financial measures) with the drivers of future performance.
Balanced Scorecard
300
An activity performed by an organization to ensure that mission critical business functions will be available to customers, suppliers, and other entities as needed.
Business Continuity
300
Earning power of assets measured as the ratio of income. It is a measure of the profitability which indicates whether or not a firm is using its resources in an efficient manner.
Return On Investment (ROI)
300
Recycling prior effort, knowledge and wisdom to reduce the cost and time of implementation of a given endeavor.
Vertical Specialization
300
That's perfectly fine, let's make sure we're talking about the same thing…..
We're Working With Company XYZ / Incumbant
400
Ongoing effort to make products, services or processes better. These efforts can seek "incremental" enhancements over time or "breakthrough" enhancements all at once.
Continuous Improvement
400
The management of changes related to a variety of business endeavors including reporting, project management and so forth. Changes are tracked using a code and “time-stamped” by the person making the change.
Version Control Management
400
Exploratory analyses to reveal vulnerabilities, and a planning component to develop strategies for minimizing risk specific to the organization studied.
Business Impact Analyses (BIA)
400
A person whose up to date experience and knowledge exceeds those of his/her peers.
Subject Matter Expert (SME)
400
That's perfectly fine, once we've identified an issue we can help you with, I’ll gladly send you an agenda about how we can help.
Send Info
500
Elemination of an activity that generates a zero or negative return on the investment of resources and usually can be eliminated without impairing a business function.
Non-Value-Added Process
500
The service level within which a business process must be re-engaged after a disruption.
Recovery Time Objective (RTO)
500
Period required to complete a function or task from start to finish. It is used in differentiating total duration of a process from its run rate.
Cycle Time
500
Influencing how prospects view challenges in a unique way that influences their behavior regarding the "Buying Process".
Mind-Share
500
That's perfectly fine, you must have great metrics; for example _ _ _ _ _ _.