Scams
This is a type of scam that targets seniors
What is the Grandparent Scam?
An alterative name for Social Engineering, this is a manipulation technique that exploits human error to obtain private information, access, or valuables
What is Human Hacking?
In 2022, this was the most reported type of fraud
What is Phishing?
Available 24/7, this web portal is for both employees and customers to report internal misconduct at Rogers
What is the STAR Hotline?
Failure to adhere to any and all provisions of the policy shall result in discipline, up to and including termination of employment and/or legal action
What is the Business Conduct Policy?
In this scam, fraudsters use a vague job description, and a too-good-to-be true offer to entice victims
What is an Employment Scam?
An attack where fraudsters gain access to your account
What is an Account Takeover?
Recent research shows that this percentage of victims report fraud
What is 5 – 10%?
An option available in Outlook that sends a suspicious email to the Cyber Security team for forensic review
What is the Report Phish Button?
This includes, but is not limited to, the Company’s financial and sales data, employee and customer personal information, training documents, product information prior to launches, and/or internal corporate announcements and communications
What is Confidential Information?
In this scam, fraudsters spoof email accounts and impersonate executives
What is the CEO Scam?
A type of Account Takeover fraud that targets the weakness of two-factor authentication
What is SIM Swap fraud?
In their staggering report, the Canadian Anti-Fraud Centre received fraud and cybercrime reports totaling this amount in victim losses
What is $530 million?
Customers can be directed to these three hubs on Rogers.com for information related to Fraud
What are the Frauds and Scams, Privacy Centre and Cyber Security Hubs?
Outside of being authorized, this is the only situation where disclosure of confidential information allowed
What is Legally Mandated?
In this act, fraudsters contact employees of an organization offering them funds in exchange for corporate information or system access
What is Solicitation?
An alternative to SIM Swap Fraud that targets the weakness of two-factor authentication
What is Port Out Fraud?
In 2022, over half of the Canadian Anti-Fraud Centre's reports involved this scheme: where fraudsters use telephones, the Internet, mailings, television, radio, and personal contact to contact, solicit, and obtain money, funds, or other items of value from multiple victims in one or more jurisdictions
What is Mass Marketing Fraud?
This should be at least 10 characters long, complex and use a combination of letters, numbers, cases, and symbols to form an unpredictable string of characters
What is a strong password?
This occurs when an individual’s private or personal interests interfere, or may appear to interfere, with the interests of the Company
What is a Conflict of Interest?
A type of fraud in which the scammer offers goods, services or funds in exchange for an upfront payment
What is an Advanced Payment Scheme?
A form of subscription fraud that uses an individual’s personal information
What is Identity Theft?
This is known as the world's largest anti-fraud association, supporting a global membership in the fight against fraud
What is the Association of Certified Fraud Examiners (ACFE)?
This is a multiple-step account login process that requires users to enter more information than just a password
What is Multi-Factor Authentication?
Under this section of the Business Conduct Policy, employees are responsible for safeguarding and making proper and efficient use of Company funds and property by following procedures to prevent their loss, theft, and unauthorized use
What is Protection and Proper Use of Company Assets?