People & Places
The place where 2025 performance goals are found.
What is HR Direct?
The "I" in AIDET+the promise.
What is Introduce?
Double points for a scripted introduction example!
The time to work on self-paced Bridges Learning Modules.
What is NOW?
The person you call if you are running late or will not be in for your scheduled shift (i.e sick).
Who is Courtney B?
Responsible for answering the backlines.
Who is EVERYONE?
Name drop a new team member.
Who is Holly, Tammie, Alivia, Stacey?
The meaning of +Promise.
What is...
The date of Bridges GO-Live.
What is 9/27/25?
The person or people you email to request time off.
Who is Courtney H and Steph?
Responsible to respond to a call light or a patient in need.
Who is ANYONE or EVERYONE?
The release date of Taylor Swift's album "The Life of a Showgirl".
What is 10/3/25?
The "no pass zone" concept.
What is.....
The appropriate user name to access EPIC Bridges.
What is email without @?
The latest you should clock in for your 8am shift.
What is 8am?
The number of rings in which a phone call should be answered.
What is 3?
The location of the AED.
What is the back touchdown in ACB or MOB Device room?
AIDET acronym.
What is
Acknowledge
Introduce
Duration
Explain
Thank?
The requirement of the team during Go-Live Weekend.
What is- Come into the office for approx 1 hour to get logged in and set up DAR/Favorties/Etc?
The earliest you can clock out for your 4:30pm shift.
What is 4:30?
The minimum amount of time that email inboxes should be checked, daily.
What is 1?
Ways to identify a "Safe Room".
What is a room that locks from the inside/no windows?
Or What is marked with a sticker/lock?
What is;
Dignity and Respect
Quality and Safety
Responsibility and Integrity
Caring and Listening
Excellence and Innovation
The naming convention of a bridges department.
What is....
The person or persons you should EMAIL when a time punch is missing, or you need travel time added.
Who is Courtney B and Courtney H?
The person responsible to extend the blameless apology.
What is everyone/ anyone?
Extra 100 Points for an explanation of the blameless apology or an example.