This first letter stands for the primary mission of the EOC and it's relationship to the field.
What is Support?
100
ICS promotes management of problems at this level.
What is the lowest-level?
100
MACS
What is Multi-Agency Coordinating System
100
This section makes decisions that establish the response strategy.
What is Management?
100
This allows decisions to be made in the absence of key decision makers.
What is Delegation of Authority?
200
These two C words cover how the EOC does its job.
What is Communication and Coordination?
200
The EOC focuses on this type/size of picture?
What is Big Picture?
200
ESF
What is Emergency Support Functions?
200
This section manages all field activities, coordinates all tactical operations, and assists the Director in developing strategic goals and objectives for the event.
What is Operations?
200
This takes effect when government agency leaders are incapacitated or unavailable and should be at least 3 deep?
What is Order of Succession?
300
These two P words emphasize how the EOC focuses on high-level, and not tactical, goals.
What is Policy and Priorities?
300
This is the #1 challenge in EOCs.
What is Communication?
300
COOP
What is Continuity of Operations?
300
This section manages Situation Status, Resource Status, and handles all documentation for the event.
What is Planning & Intelligence?
300
This type of training ensures that EOC operations continue with less staff than originally planned.
What is cross training?
400
When the EOC is activated, these are two of the EOC's primary tasks to manage.
What is Information and Resource Management.
400
The processes, procedures, and systems for communicating timely and accurate information to the public.
What is Public Information?
400
NIMS
What is the National Incident Management System?
400
This section is responsible for providing facilities, services, and materials for the event?
What is Logistics?
400
Otherwise known as KSAs, these ensure that personnel are qualified to fill a position in the EOC.
What is Knowledge, Skills, and Abilities?
500
The final letter denotes the importance of doing this to ensure incident history and potential reimbursement for response costs.
What is Documentation?
500
Convergent responders, utilities, Red Cross, Ham radio operators, and CERT members are examples of this kind of disaster responder.
What is Non-Typical?
500
SEMS
What is Standardized Emergency Management System?
500
This section takes care of all costs and financial considerations and is responsible for future payments, budgeting, and cost recovery.
What is Finance & Admin?
500
The ability to acquire, analyze, and act on information, be flexible, anticipate change, and maintain public confidence are examples of this kind of organization.