A _________ claim is filed when the employer reduces the normal customary work hours.
Partial
What does IVR stand for?
Interactive Voice Response
How long is a claimant required to keep a record of their job contacts?
1 Year
The claimant must provide you with the exact start and end date of their employment in order to be able to file a claim.
False
The last 4 of the last 5 completed quarters prior to file a claim is known as the
Alternate Base Period
Who over sees the unemployment system?
What are two ways to file for UI?
By calling 866 832 2363 or going online to UIDirect.
Is the claimant eligible for a work search waiver if they are returning to part time work.
NO
If the claimant can or will not provide you with a reason for separation, what separation reason will you key?
Discharge
The most recent completed quarter just prior to filing a claim is known as the?
LAG Quarter
The 1st week a claimant files their weekly claim is known as a?
Waiting week
Can you file a claim without the claimant providing their social security number?
NO
If the union is not on the approved list, you can still add them to the claim.
False
The employer account number must be __________________ in order to add the employer to the claim.
Active
Who renders decisions on non-separation issues?
A & A Deputy
What are the qualifications a claimant must meet to receive benefits?
Monetary
Separation
Weekly
Where will you find the “File UI” to start the claim filing process?
Under Smart Links
Claimants are required to accept work if offered, if they have a waiver.
True
You do not need to leave a note on the claim indicating that the initial claim has been filed
False
The employer charged for any benefits received is known as the ____________________.
Liable Employer
What are 3 separation issues?
Leave of Absence
Voluntary Quit
Discharge
What is a commuter?
A claimant who lives in a border state and worked in Virginia.
Return to work date must be within _____ weeks away on an initial claim or within _____ weeks away during an existing claim
6 weeks/4 Weeks
The employer account number must be __________________ in order to add the employer to the claim.
Active
Sufficient wages is at least a total of $____________________ in ____________________ quarters of the current base period.
3000$ 2 quarters