DEI
What does inclusive coverages support?
Inclusive Coverages support diversity, equity and inclusion in the workplace.
What is required for members to qualify for excess coverage?
Members are eligible for excess coverage with proof of good health.
List the two types of amendment forms.
Financial and Non-Financial workflow sheet.
Name the coverage for unexpected medical emergencies occurring while temporarily traveling outside of Canada.
Emergency Out of Country or Out of Country Emergency care
Minimum number of lives you can have on Group Benefits.
3
Finish the following sentence: Your workplace's strength lies in the _________ of its people.
Your workplace's strength lies in the diversity of its people.
Which situation makes excess coverage not available even with proof of good health?
If your non-evidence maximum (NEM) and your health evidence maximum (HEM) amounts are the same for each benefit, there is no excess coverage available.
Members need to waive their waiting period. Which form the PA needs to submit?
Application to Waive Waiting Period
How to access Wellness Now Online?
Wellness Now Online is accessible through Benefits Now® for Plan Members. Once your plan member has signed into Benefits Now, they can access the link to the Wellness Now Online tool from the Wellness tab.
What is the timeframe to action sale notification email?
Within the first 24 hours the Group Sales & Service Associate (SGSSR) actions the email. Review the proposal and any other correspondence in the file.
List what coverages included in inclusive coverages?
Weight Management
Family Building
Gender Affirmation
Indigenous Health
How can plan sponsors identify who is eligible for excess insurance and for which benefits?
Benefits Now® for Plan Sponsors has a Non Evidence Maximum Report to help clients identify who is eligible for excess insurance, and for which benefits.
When do we require Group Benefits Smoking status Declaration form?
for optional products ( CI and Life)
Within how many days must members apply for ContinYou products (for health and dental conversion)?
In order to be eligible, plan members must apply for ContinYou™ coverage within 60 days of the termination of their group coverage.
Which section has been removed from the Group Insurance Application and is now a stand alone document.
Producer Declaration (GL2596)
Which group size is eligible to add gender affirmation coverage?
Gender Affirmation (Optional coverage) available to groups with 100 or more employees: • 100-499 lives: Up to $20,000/lifetime • 500+: Up to $50,000/lifetime
Can excess coverage approval date be backdated?
NO, Approved coverage is effective as of the approval date (not backdated).
Name the conversion form we are no longer promoting that was removed from our websites.
ContinYou Golden Application GL2484. The paper has been removed from our websites as we want to drive clients to the digital experience.
If we do have a client that is insistent that they need to apply by paper, the forms are on GDP.
What are the three coverage options under ContinYou Golden?
Coverage options under ContinYou Golden are Base, Enhanced, and Enhanced Plus.
When AE is unsuccessful obtaining EP3 statement from the agent, they will escalate to the
sales director.
Indigenous Health coverage offers care rooted in cultural knowledge and -----
Offering care rooted in cultural knowledge and traditional healing practices.
How can a plan member apply for excess coverage?
Plan member completes the Health Evidence Questionnaire and submits it to Co-operators
This form was rebranded recently, you will find MSO abbreviation in it.
WorldCare Second Opinion (G004)
Coverage is available to Canadian residents between the ages of 50 and 75.
ContinYou Golden
If there is no LTD, Benefit Waiver of Premium Section will have to be updated for Elimination Period to -
182 Days and Definition of Disability - Any & All