Easy
What RT is this? When the store associate reports that the store was billed for an item but did not receive it, and is now requesting a credit for the item.
RT 08- SOL
How should the Item grid looks like for a kept mispick?
CR 07- IC
CH 10- IC
CR 27- incentive allowance
It is the charge we charge to the customer for picking up the items
restock fee
What RT am I? when the store is invoiced for a particular item, but receives a different item in its place.
RT 07- Mispick
Requests for frozen/chilled product returns after time of delivery are not allowed.
Cold Chain Policy
It is regularly stocked UNFI product that the store has the option to order specifically built pallets or shippers directly from the vendor to save money on freight and fees.
Retail Xdock
What RT am I? when the store associate accidentally orders product and would like to return the product to the warehouse.
RT 01- Ordered in Error
When we submit this request, we are asking the warehouse to go to the slot and check the item.
Slot Check
What do we do if we receive a prompt "This is a possible duplicate transaction"
Do a transaction search in advance search.
Pending
When the TR is forwarded to TL due to escalation process: no response from approver and is more than $500?
Escalated
In adding a comment to the credit, what function do we use in mb17?
8
In what day can we process the TR for DOA or escalation process
After the complete 4th business day
What are the PG part of the cold chain?
Meat
Dairy
Deli
Frozen
In converting pickup using function 1, what fkey do we press to add comment?
F11