Documents such as utility bills and bank statements confirm...
What is Proof of Address?
A manager is aware that a staff member has violated a policy but chooses to ignore or not report it
What is a Willful blindness?
This type of risk arises when a customer defaults on a loan.
What is credit risk?
This document outlines the dos and don’ts for employees to maintain ethical behavior.
What is the Code of Conduct?
This recent adjustment sparked customer outrage and attracted media attention.
What are the revised fees and charges?
Customers who present unusually large sums for deposit must complete this form.
What is the Source of Funds Declaration form?
An employee receives a gift aimed at influencing the outcome of conducting business to favor the client.
What is bribery?
This Unit was recently established to help prevent loans from defaulting.
What is the Recoveries Unit?
The “KnowBe4” training is designed to help with this.
What is Data Protection?
The theme of the Group’s 2023 year-end event.
What is “A Vegas Soiree”?
The meaning of AML/CFT
What is Anti-Money Laundering/Countering the Financing of Terrorism?
A loan officer processes a loan application for a close family member without revealing their relationship.
What is conflict of interest?
Protecting the IT systems from hackers is part of managing this type of risk.
What is Cybersecurity Risk?
This document outlines the various perks available to staff, including medical coverage and retirement options.
What is the Employee Benefits Handbook?
The policy that elicited the most feedback from staff earlier this year.
What is the Dress Code Policy?
The main regulatory body responsible for regulating non-bank financial institutions such as insurance companies and credit unions.
What is the Financial Services Regulatory Commission (FSRC)?
An employee anonymously reports unlawful activity carried out by a coworker to management.
What is Whistle Blowing?
This framework is used to identify, manage, and mitigate risks.
What is the Enterprise Risk Management (ERM) framework?
This document is signed to safeguard sensitive information within the organization.
What is the Confidentiality Agreement?
The Senior Executive in the group who is most likely to be seen celebrating on the road for J’ouvert Morning. (Name one of the three)
Who is CEO Anthony Galloway/ Ericson James/ Atisha Byron?
St. Kitts-Nevis-Anguilla National Bank Group must comply with this tax compliance regulation introduced by the U.S. government.
What is the Foreign Account Tax Compliance Act (FATCA)?
Daily Double!
A manager pressures an employee to bypass the due diligence process to meet targets.
What is unethical behaviour?
This type of risk arises from failed internal processes, people, systems, or external events and can lead to financial loss for an organization.
What is Operational Risk?
Employees file this form to safely report questionable activities they observe at work.
What is the Suspicious Activity Report (SAR)?
Periodic updates of this create customer and staff frustration.
What is the Mobile Banking Password?