Terminology
Workflow
Company policies
Teams
Whos who?
100

What is the DC list used for?

To look up VA codes for all disabilities 

100

What status does the file go into after GP Validation

DBQs needed 

100

When are your invoices due?

Friday at 4:00 P.M 

100

What thread are you going to receive day to day instructions?

Daily task thread
100

Who is your lead?

Leslie 

200

What is the CSA used for?

Contract between Veteran and company used to clarify payment 

200

What stage in the process do we gather a CSA?

Offer made/beginning 

200

Who do you have to let know if you are calling in? 

your lead, Erika, Leslie :) 

200

How do we ask IT for help? 

By submitting an IT ticket through Monday
200

Who is the general manager in CA 

Jim 

300

What is the DBQ used for?

The actual file we submit to the VA

300

After the DBQs get made what happens to the file?

Network selection/ File goes to the doctor

300

Is overtime allowed? 

Yes with prior approval 
300

Where do we receive New Mexico Updates

Office- New Mexico Channel 

300

Who is the COO in CA 

James

400

What three documents prove service connection?

DC List

RDL 

EBens/Snapshot

400

What happens during network selection? 

A doctor network is chosen for the client

400

Who is in charge of keeping track of your hours? 

You are?

400

What thread are you going to check deposits?

URD Validations Channel 

400

Who is our CFO?

Izzy 

500

What does P&T mean?

Permanent and total the VA cannot challenge the claim anymore

500

What happens after FQC?

The file gets submitted to the VA

500

Who is in charge of keeping track of your commission? 

You are! 

500

Where will we receive company wide annoucements?

GTM Companies General channel

500

Who is the owner of Vet Rating Group 

Esteban Moreno