Stone Showdown
Pros & Cons
Objection Handling
Where does it work?
Miscellaneous Stone
100

Which is more heat-resistant: granite or quartz?

granite

100

Name one pro and one con of marble

pro: elegant veining, Con: etching/staining

pro: beautiful colors, con: expensive

100

I love marble, but I cook too much to worry about stains

Suggest Drytreat Sealer or an alternative: quartz

100

Best material for an outdoor kitchen?

Dekton or granite

100

What's a unique benefit of soapstone in kitchens?

Nonporous- Resists acids

200

Which is a harder stone, quartzite or marble?

quartzite

200

Why do some clients love soapstone

Warm feel, natural patina, low maintenance

200

Quartz looks fake to me

Suggest a good alternative. (Quartzite or honed granite)

200

Ideal for a family with kids and high use?

Quartz or granite

200

What is one concern clients might have with Dekton?

Edge chipping or cost

300

Which requires more sealing: granite or soapstone?

Granite

300

What's a con of quartz?

Not UV resistant

Not very heat proof

300

Soapstone’s too dark for my kitchen

 How do you redirect the client? (Talk contrast, patina beauty, or light quartz alternative)

300

Good for a high-end modern condo with minimal look

Quartz or Dekton

300

How hard is quartzite on the Mohs scale?


7-8

400

Which is better for outdoor use: quartz or Dekton?

Dekton

400

What’s a major advantage of quartzite over marble?

Greater durability, less etching/staining

400

Dekton sounds great, but I’ve never heard of it—why should I trust it?

Heat Resistant, Scratch Resistant, UV Rated

400

Client wants waterfall edge island + no maintenance. What’s your go-to?

Quartz or Dekton

400

What common household item can etch marble surfaces?


Lemon juice (acid)

500

A customer wants a marble look but low maintenance- name 2 alternatives

Quartz and Quartzite or Quartz and Dekton

500

Give one benefit of Dekton and one common concern

heat/UV resistance, Con: chipping

500

I want luxury but I don’t want the upkeep

What’s your go-to stone and pitch? (Quartz with marble look, quartzite for elegance + strength)

500

How many Eiffel towers or statue or liberties are applied of pressure on Dekton during its production time?

27 statue of liberties or 2.5 Eiffel towers

500

What is the main ingredient in quartz countertops?


Silicone Dioxide