Tax Forms Essentials
What Triggers a Tax Form Request
CPM Statuses & What They Mean
Identifying U.S. vs Non-U.S. Tax Status
Troubleshooting & Missing Form
100

The IRS form used by U.S. taxpayers to certify their tax status.

What is Form W-9?

100

What event typically triggers a tax certification request for a new member?

Account onboarding

100

What CPM status appears immediately after the certification email is sent?

Draft

100

Which form indicates a U.S. taxpayer for IRS reporting purposes?

W-9

100

What should agents encourage members to use first for tax updates?

CPM online process

200

The IRS form used by non-U.S. taxpayers to certify foreign status.

What is Form W-8BEN?

200

What system sends tax certification emails to members?

CPM (Certification Pipeline Manager)

200

What CPM status shows once the member submits their tax update online?

Submitted

200

Where does a W-9 member’s tax status appear in M360?

It appears as blank  

200

What email address sends tax certification requests to members?

TaxCertification@unfcu.com

300

This IRS form reports income paid to a non-U.S. person when tax withholding is required. It becomes available in March.



What is Form 1042-S?

300

What happens when a member’s W-8BEN reaches expiration?

A re-certification request is generated

300

Where can agents view submitted forms before Legal Processing review?

Nautilus

300

Which form is associated with foreign tax withholding rules?

W-8BEN

300

When should an agent generate a new certification request?

Only when correction or SSN update is needed

400

This IRS form reports interest income earned by U.S. persons and is sent if interest exceeds $10.

 

What is Form 1099-INT?

400

What SSA notice may trigger tax follow-up due to name/SSN mismatch?

B-Notice

400

What CPM status confirms the tax update is fully processed?

Completed

400

What status in M360 indicates a W-8BEN is approaching expiration?

Due for update

400

What happens if Legal Processing is reviewing submissions in high volume?

Processing may be delayed

500

This form reports distributions from retirement accounts such as pensions or IRAs.


What is Form 1099-R?

500

What change in a member’s life often causes SSA mismatches?

Name change (e.g., marriage)

500

What should agents avoid doing once a CPM status is “Completed”?

Clicking or re-initiating unnecessary actions

500

Can a non-U.S. member choose withholding instead of re-certifying?Y

Yes

500

By what date must all valid tax certifications be completed each year?

December 31