The IRS form used by U.S. taxpayers to certify their tax status.
What is Form W-9?
What event typically triggers a tax certification request for a new member?
Account onboarding
What CPM status appears immediately after the certification email is sent?
Draft
Which form indicates a U.S. taxpayer for IRS reporting purposes?
W-9
What should agents encourage members to use first for tax updates?
CPM online process
The IRS form used by non-U.S. taxpayers to certify foreign status.
What is Form W-8BEN?
What system sends tax certification emails to members?
CPM (Certification Pipeline Manager)
What CPM status shows once the member submits their tax update online?
Submitted
Where does a W-9 member’s tax status appear in M360?
It appears as blank
What email address sends tax certification requests to members?
TaxCertification@unfcu.com
This IRS form reports income paid to a non-U.S. person when tax withholding is required. It becomes available in March.
What is Form 1042-S?
What happens when a member’s W-8BEN reaches expiration?
A re-certification request is generated
Where can agents view submitted forms before Legal Processing review?
Nautilus
Which form is associated with foreign tax withholding rules?
W-8BEN
When should an agent generate a new certification request?
Only when correction or SSN update is needed
This IRS form reports interest income earned by U.S. persons and is sent if interest exceeds $10.
What is Form 1099-INT?
What SSA notice may trigger tax follow-up due to name/SSN mismatch?
B-Notice
What CPM status confirms the tax update is fully processed?
Completed
What status in M360 indicates a W-8BEN is approaching expiration?
Due for update
What happens if Legal Processing is reviewing submissions in high volume?
Processing may be delayed
This form reports distributions from retirement accounts such as pensions or IRAs.
What is Form 1099-R?
What change in a member’s life often causes SSA mismatches?
Name change (e.g., marriage)
What should agents avoid doing once a CPM status is “Completed”?
Clicking or re-initiating unnecessary actions
Can a non-U.S. member choose withholding instead of re-certifying?Y
Yes
By what date must all valid tax certifications be completed each year?
December 31