Business Banking
Merchant Services
Risk
BBQA
REG CC
100

This account type includes 250 transactions per month. 

What is Business Balanced Checking 

100

This device has a mobile application and a card reader. 

What is the Clover Go 

100
The stamp should be stored in this place when not in use

What is a secured location, preferably fire proof safe?

100

This is the lowest score you can receive on an audit to still be considered Satisfactory

What is 90.1%?

100

You are required to explain and disclose this information to a customer when placing a Reg CC hold

What is provide the receipt to the customer and explain that a hold was placed on the deposit due to (state the reason) and circle the date that the funds will be available (XX/XX/XXXX)?

200

This account type includes $3000 in cash deposited monthly. 

What is Business Access Checking 

200

This app through the Clover station allows employees to track their hours, breaks and overtime. 

What is the time clock app 

200

A customer should be a customer for this long in order to be able to get a medallion

What is no set time frame?

200
These straps of money must be verified, stamped, and initialed when received from Thillens

What is $10s and greater?

200

If the hold receipt is unable to be given to the customers in person at the time of the deposit, the bank needs to provide this information to the customer by this time frame

What is mail the hold receipt to the customer by the next business day and include the Reg CC Branch Letter of Explanation with the receipt?

300

This credit card earns you 3% cash back on eligible purchases and 1% unlimited cash back on all other eligible purchases. 

What is the Visa Business Cash Preferred Card 

300

These 2 account types are free with use of an Associated Merchant Services Account. 

What is Business Balanced and Business Choice Checking. 

300

In order to perform a Medallion on a trust, the documentation is required

What is Certification of Trust and Designation of Depository?

300

A customer brings in a flyer to be displaying on your branches Community Board as long as it isn't one of the following items we are able to display it

What is anything involving political candidates, vendors or providers of real estate settlement services, or drawings that require a donation/consideration to enter? 

300

These are the three types of holds that can be placed on

What are new account holds, large dollar holds, special holds?

400

Sending domestic wires in the branch will cost you this much for outgoing and this much for incoming. 

What is $100 for outgoing and $15 for incoming. 

400

This device has receipt paper and a second screen that lets customers initiate payment and view the transaction. 

What is the Clover Station Duo? 

400

You need to do this if a Medallion is requested for a Savings bond

What is for savings bond requests follow Redemption of US Savings Bonds procedure in SOP and use the Bond Paid Stamp?

400

The following items are not allowed to be stored in cash drawers, coin lockers, or unlocked desk drawers

What are colleague passwords, combinations, access cards, Kaba Mas codes, or wire transfer PINs?

400

If a customer brings in a Not-On-Us check for $8900 and has a Balanced Checking account, their funds would be available this way. (Using standard rules, not impacted by COVID-19 procedures)

What is $100 available on the day of the deposit, $5525 next business day, and the $3725 being held for 5 business days?

500

Online banking for this business group costs $80 per month for one account.  

What is Commercial Banking 

500
This solution addresses needs for additional cash flow.  

What is Clover Capital 

500

These items are documented on the Medallion Stamp Log

What is Colleagues Name, Branch, Year, Customer's Name, Address, ID number, ID Issue/Expiration dates, Security name, and Dollar value over 500K?

500

This needs to be done before allowing the Auditor into secure areas

What is check in the Associated Directory to make sure they are still an employee of Associated Bank and write their name and information on the Branch Visitors log?

500

For these six items, $5525 from a new account deposit must be available the next day

What are US Treasury checks, Federal Reserve Bank or Federal Home Loan Bank checks, Cashiers or Certified Checks, US Postal Money Orders, Travelers Cheques, or Federal/State/Local Government checks?