Idioms
(Fill-in): To “break the ___” means to start talking.
ice
Which sentence is correct?
A. She don’t work here.
B. She doesn’t work here.
B. She doesn’t work here. ✅
The person at the front desk is the…
A. Chef
B. Receptionist
C. Waiter
B. Receptionist ✅
(Fill-in): Guest: “Thank you.” Staff: “You’re ______.”
welcome
Plural of tooth is ______.
teeth
(T/F): “Piece of cake” = very soft.
false
(Fill-in): Yesterday, I ____ (work) at the hotel.
worked
People who stay in a hotel are called ______.
guests
Guest: “Can I have the bill?” They want…
A. The key
B. The check
C. The menu
B. The check
The opposite of polite is___
rude
“Hit the sack” means…
A. Go to sleep
B. Eat food
C. Hit the wall
A. Go to sleep ✅
(T/F): “The room was cleaned by the maid.”
True
(T/F): A porter carries luggage.
true
(Fill-in): Guest: “Good morning.”
Staff: “Good morning, sir. How can I ______ you?”
(offering a favor)
help / assist
good → better → ______.
best
(Fill-in): “Spill the ____” = tell a secret.
beans
(Fill-in): He ___ (is/am/are) a receptionist.
is
Name one hotel amenity.
Wi-Fi / pool / gym / breakfast /etc.
(Fill-in): Guest: “What time is check-out?”
Staff: “Check-out is at ______.”
12 p.m. / noon
Which word is spelled correctly?
A. Restuarant
B. Restaurant
C. Restaurrant
B. Restaurant
If staff “go the extra mile,” is it good or bad service?
Good service
Correct this sentence: “He go to school.” → ______
He goes to school.
(Fill-in): A hotel booking = a hotel ______.
reservation
(Fill-in)
Staff: “Can you ________, please?”
Guest: “Sure, it’s S-M-I-T-H.”
spell your name/ last name
Translate into English: “แขกจะเช็คอินตอนบ่ายสองโมง”
The guest(s) will check in at 2 p.m.