Scheduling
Pest
Knowledge
Moxie
GSOS
Customer
Card
100

How many Timed appointments can you have on a route?

7/7

100

Identify this pest.

 

German Cockroach

100

Who is the Owner of our Branches?

Tim Headrick

100

After which appointment do we come out 30 days after.

SPI

100

In this tab your able to see what CC was used to pay the last charge.

What is Invoice Tab

200

If a customer is just serviced for a WPR 2 weeks prior, what type of appointment would we schedule?

FTW

200

Spiders are not considered insects, what are they?

Arachnids

200

What are the two Questions?

Are you completely satisfied with the service I’ve provided today?


Is there anything you can think of that either myself or someone at moxie could do to improve the service I provide?

200

What are the main 4 things always done during a general pest control maintenance? 

Yard granulation, sweeping the eves, foundation treatment, dusting the weep holes/cracks and crevices.  

200

Where can you see the phone number, address and the email?

What is Info Tab

300

How Many WPR/FTW are allowed on a route?

Seven

300

What pest causes nearly $5  billion in property damage every year in the U.S?

Termites

300

What is our mission statement?

We improve the quality of life for our customers,team, and community.

300

What is our standard ECR?

80 % of the remaining contract value 

300

Where can you see the details of the calls we have had with the customer?

What is Notes Tab

400

If A customer calls for their ATI we can schedule on which route?

Long route under Product Lines

400

What is the extreme fear new items in the environment?

neophobic/neophobia?

400

What are our core values?

  1. Do the Right Thing 

  2. Ben Nice 

  3. Be the Solution 

  4. Keep Improving 



400

How many services are included in a Bimonthly service agreement?

7

400

Where would you check to see if we have a consent to enter ?

What is Document Tab?

500

What do you have to check before you cancel a prebuilt?

Who scheduled it, have reminders been sent, is it a QM and is it before the 25th of the month

500

What pest creates nearly perfect holes in wood leaving behind a sawdust like substance called frass?

Carpenter Bee

500

Name the eight team Talents

Genuine,Nice,Committed, Competent,Collaborative,Self Improving, Respectful of appearance and property, and safety minded.

500

How many branches do we currently service?

29

500

What tab reveals a customer service Frequency?

What is Subscription Tab