Numbers
1.4 Billion
What is the settlement amount for the State of Texas vs Meta Platforms
RA
What is the Retainer Agreement
Insurance Dispute
What is a case type with no call flow
Resume gathering information about a potential case
What is Launch Consultation
Send direct messages to individuals or groups
What is Teams
12
What is the number of states we can qualify a Personal Injury case
IP
What is the injured party
Massachusetts
What is a state handled by Sweeney Merrigan for Personal Injury cases
Update a name, address or phone number
What is the Party Record
Kim Grossman
Who is a Sr QA Analyst
2022
What is the year our name changed to Keller Postman
UR
What is Under Review
Nebraska
What is a state handled by Double Eagle for Personal Injury cases
Review the history for an intake record
What is the Activity tab
L. Ortiz
Who are the Sr. Team Lead in Lake Mary
60 million
What is the settlement amount we won on behalf of an individual client for NEC
SOL
What is Statute of Limitations
Court fees, medical records, expert witness
Who are examples of case expenses
Start a new intake record related to another one
What is Create Companion Intake
Used to handle inbound and outbound calls, text messages and emails
What is Nice, SiX Agent Login (inContact) or Softphone
18
What is the minimum age for a client
HIPAA
What is Health Insurance Portability and Accountability Act
Bankruptcy
What is a case type that KP does not handle
Schedule a callback or create a supervisor escalation
What is Call Actions
Find info on processes and procedures
What is Shelf