Fire Life Safety
Vender 101
Tenant 101
Landscaping
Preventative Maintenance
100

This acronym, "FDC" describes where the Fire Department can pump water into the sprinkler system, standpipe, or other wet systems within a building. 

What is a Fire Department Connection?

100

This is someone that the Property Manager or Ownership hires to complete some type of work at the Property. 

What is a Vendor 

100

This type of document is a contract for business or individuals to rent property from a Landlord. 

What is a Lease

100

This is the practice of applying controlled amounts of water to land to help grow crops, landscape plants, and lawns. 

What is irrigation

100

These systems have components that need regular maintenance which can include changing filters,  and cleaning coils. They are especially important in hot summers or cold winters. 

What are HVAC systems

200

What type of lockbox is used exclusively by the fire department to provide keys to each space within the building? Pro Tip: Your Tenant is responsible for making sure their keys are in this lockbox. 

Knox Box 
200

This document is critical for protecting us, the Landlord, and the Tenant and should be on file with the Management Office before any work is completed. 

What is a Certificate of Insurance, or COI 

200

This document, created carefully by you the diligent PM/APM, is a snapshot of a Lease to provide to your client and accounting team. 

What is a Lease Abstract

200

These patches of grass with a layer of soil in which the roots are embedded are specifically designed to be mowed regularly and stepped on repeatedly.

What is Turf

200

This should typically be budgeted and completed annually to prevent your roof drains from becoming clogged, rodent/pest activity, and safety for vehicles, pedestrians, and fence lines (ESPECIALLY IN HIGH WIND EVENTS). 

What is Tree trimming 

300

This type of sprinkler system is often used when Tenants stack products high up on their racking. Its quick and powerful disbursement of water is a hint to its name. 

What is "ESFR" or Early Suppression Fast Response?
300

Your restoration vendors (for example, water extraction and drywall restoration after a flood) are typically under this type of contract.

What is a Zero Based Contract 

300

A Tenant, Moe's Moving and Storage, has called and asked you to fix their sink, which is not draining. This is the document you should read before answering their request on who is responsible for the fix. 

What is the Lease

300

This type of turf treatment should always be budgeted as it allows the soil to breathe. The pockets created by this treatment aren't just letting in air and water - they're opening the soil for other nutrients. 

What is Aeration 

300

This component of a drainage system is an opening in a wall or parapet that allows water to drain from a flat surface and is a frequently budgeted item, especially towards the fall/winter.

What are roof scuppers 

400

What is happening if your fire system alarms are sounding, but the Fire Department will not been notified?

What is the fire system is in test 

400

Your parking lot sweepers are most likely under this kind of contract.

What is a Master

400

This type of Lease means your Tenant pays a share of the Real Estate Taxes, Insurance, Common Area Maintenance, and commonly a Management Fee.

What is a net Lease, or NNN

400

This man-made water feature that holds stormwater and other runoff to prevent flooding and erosion needs to be maintained regularly and should be included in your landscaping contracts to avoid getting a nasty-gram from the City. 

What is a Retention Pond 

400

This process provides an extra layer on top of your asphalt to prevent it from being damaged by oxidation and the elements. This should be budgeted every ~2 years. 

What is Seal Coating 

500

This event, which occurs more frequently in the summer, is a pressure surge or wave caused when water in motion is stopped by the sudden close of a valve. Your Tenant might describe whoosing or rattling sounds within their pipes, and you might receive a call from your FLS company that you have a water flow alarm. 

What is Water Hammer

500

This form, which any business must obtain, is merely a request from the IRS for a taxpayer identification number and certification. It allows for the IRS to identify and obtain information from vendors that they are reporting their business income/expenses in a legal manner.

What is a W9

500

Your Tenant Shelby Rugs and Co. has grown so fast that they have decided to Lease MORE space at a different site. However! They still have a Lease with your Client for another six months. Their buddy Joe's Coffee Storage Emporium wants to use their warehouse, that you manage, and signs THIS document with your Tenant to occupy the space for the next six months.

What is a sub lease

500

This is the process of charging your irrigation system with compressed air to remove the majority of irrigation water in the lines and should be completed before freezing temperatures hit. 

What is winterization 

500

Neglecting this service can cause a buildup of minerals and debris which is not only an aesthetic bummer, but can cause damage to these smooth surfaces over time. 

What is window washing