Be sure that lab orders with codes are in the chart and that send out labs are on send out forms rather than in-house forms.
What is what do you do when you schedule the patient to come in for labs only?
100
Write the date in black sharpie on the side of the vial
What is what do you do when you open a multi-dose vial?
100
Chart in the chart when you submit an ERx with either a notation or the stamp
What is what you do after you commit an ERx prescription in the computer?
100
Schedule it on Dr. Buchi's schedule as a memo appointment and write the reason as LEEP in the comments section
What is how do you schedule a LEEP on the computer?
100
Spots on the cabinets, dust around the drawers, brown spots on the light, messy papers, crooked pictures, etc...
What is what your patient is looking at when she is waiting for the doctor?
200
Let the front desk staff know so they can inform the patients who are waiting
What is what do you do when your doctor is running more than 15 minutes late?
200
Put the older expiration dated meds in the back
What is how do you put away new injectable medications?
200
Delete the old dose or the old prescription when you commit a new one in ERx in the computer
What is what you do if the doctor changes a dose or a type of presciption (OCPS) and you have to put it in ERx?
200
Check out with the phone staff and let them know who is covering you
What is what do you do when you leave early or have an appointment?
200
Making sure that there are speculums in all sizes, lubricant, instruments (especially if one was just used) pipelles, tissue, mini pads and tampons in the exam rooms
What is restocking?
300
Ask the patient to leave a urine sample for a pregnancy test and understand that the front desk cannot ask sensitive questions in earshot of others so there might be a reason why the sample was not already left
What is what do you do if a patient who is here for a procedure did not leave a urine sample before being called back?
Make a notation in the chart when you follow through with a doctor's request. (Notify patient that FIT is normal as an example)
What is how do you confirm that a patient has been notified of a lab value?
300
Paper clip NSTs and AFT pictures to the inside of the chart.
What is the wrong thing to do with NSTs and AFI pictures?
300
Taking down Christmas cards, keeping no more than one beverage on your desk, no visible snacks, minimal clutter, peeling off tape scraps from your desk
What is keeping your desk area clean?
400
Remember that the front desk staff are not clinical people and may not understand abbreviations and medical jargon
What is what do you remember when you ask the front desk staff to schedule a follow-up or a blood test?
400
Send them to Labcorp or Quest and not to Danner Labs
What do you do with Cigna and HealthNet specimens?
400
Verify that the husband is authorized on the HIPPA form
What is what do you do when a man calls and asks for his wife's lab results?
400
Get the patient ready for GBS culture
What is what you do when an OB patient is 35.5 weeks or more pregnant and comes in for a visit?
400
Put your phone on DND and take it off when you get back
What is what do you do when you leave for lunch and then return from lunch?
500
Working well together, communicating, being respectful, and trying to work on system errors and not blaming people.
What is Teamwork? We are all in this together!
500
What is the name of our new phlebotomist?
What is Maricela?
500
EPIC Electronic Medical Records
What is what are we looking forward to by the end of 2016?
500
Look at the MA schedule each Monday and every morning when you come it
What is how do you make sure you know who and what you are covering while we are training new staff in the upcoming weeks?
500
Go to the originals binder
What is what do you do when you need more copies of some IGO paperwork?