Continuous Improvement / Forms of Waste
Performance Drivers
Strategic Vision
232 Triva
Keepstock
100
Time spent waiting on items required to complete task
What is waiting?”
100
Wow the customer, Have a winning attitude, Driver for the best results, make the team better, lead the way
What are performance drivers
100
To be the customers First Choice
What is strategic Vision
100
How long has Branch 232 been serving customers ?
100
Help identify, organize and order your inventory with KeepStock Label, a FREE inventory management solution available on Grainger.com ®. Best of all, no special software or advanced technology is required.
What is KeepStock Label
200
A Japanese term meaning “ the actual place “ or “the real place “
What is Gemba
200
Take personal responsibility for creating an exceptional customer experience .
What is wow the customer
200
Providing the best experience each and every time through every channel
What is exceptional customer experience?”
200
What year did Grainger launch 232's new location ?
200
Customer managed inventory system, helps you place orders for stocked Grainger items by simply Blank barcodes.
What is KeepStock Scan
300
Time spent repairing or reworking material or information
What is Correction
300
Beat the competition
What is have a winning attitude
300
Leveraging Grainger size and comprehensive distribution networks to best serve customers
What is Scale
300
How many SKU's does 232 have in stock ?
300
customer managed inventory system, uses Grainger-provided scanning software to help you monitor parts and supplies that move in your service truck or van
What is KeepStock Mobile®
400
Producing more information or product, or producing it sooner than the ultimate customer requires.
What is over production
400
Work hard with integrity
What is Drive for the best results
400
The right products, service and solutions that provide customers with the right solution
What is What is Relevant Offer?”
400
who has the most years of service with branch 232?
400
dispensing machines help control product usage and carrying costs of frequently used maintenance, repair and operations (MRO) items.
What is KeepStock Secure
500
Working to continually improve the way we do business.
What is Continuous Improvement
500
We are dedicated to providing exceptional service to every customer every time
What is What is service promise motto
500
Those customers who choose and use our products and services
What is Al
500
The Biggest account served out of 232
What is Brines
500
Grainger managed inventory solution, provides a Grainger professional at your site for a specified amount of time—based on your specific needs—up to 40 hours per week
What is KeepStock Onsite®