Chromebook
Maxim 101
Policies/Procedures Pulse Check
Caregiver Corner
Guess the FSS
100

What action should resolve Wi-Fi or performance issues with the eNote?

What is Restart the Chromebook or call Service Desk

100

How many patients is Maxim currently serving in total?

What is 23,417 

100

What step happens after a G2 but before a welcome call?

What is a clinical clearance
100

Caregivers accrue __ hours of PTO for every __ hours worked.

What is 1 and 60

100

Which FSS named their animal after a fruit?

Who is Eddy; Mango the Bearded Dragon

200

How often should a caregiver document in the Chromebook so their note does not auto close, allowing us to bill for the shift?

What is every 2 hours

200

What is the name of the site where all policies are stored?

What is LogicGate

200

What are the 3 main things needed prior to an SOC?

What is clinical approval, authorization and staff

200

What are the max amount of hours a caregiver can (but shouldn't) work in a day and why?

What is 16 and to prevent sleep deprivation and work related errors/accidents

200

Which FSS previously went to culinary school?

Who is Yusi

300

Who is responsible for assisting caregivers with Chromebook troubleshooting?

Who is clinical for new admissions but FS and Ops for current Census

300

Who are our 3 Area leaders names and their titles?

Who are Phil - AVP, Martha - AVPCO and Alexi - AFM

300

If renewed in the same year we are in, how many in-service credits does a BLS count for?

What are 2 credits

300

How many in-service credits does a skilled caregiver and an unskilled caregiver need per calendar year?

What is skilled: 12; unskilled: 8

300

Which FSS can sing like a Pro?

Who is Carla

400

True or False: A caregiver should revert to using a paper nursing note if the Chromebook is not working.

What is False; The caregiver should call IT or the office for assistance and should only use paper if neither party could assist, as an emergency. 

400

What is Maxim's Mission? 

What is to enhance the quality of life within our communities

400

What are the 3 things a caregiver's schedule needs in order to process pay accurately?

What are plan/authorization, service code and pay rate

400

How many hours does a caregiver need to work to be eligible for the MaxCares Award?

What is 2,000 hours per calendar year

400

Which FSS went to the 2024 Paris Olympics?

Who is Alicia

500

True or False: A caregiver who arrived late to the home or was waiting at the gate/door can edit their start time in the eNote to get paid for their scheduled time.

What is False; Caregiver needs to call the office so we can process pay accordingly if they had to wait. Time in should not be adjusted without appropriate reason and acknowledged by PCG. (i.e. Patient had a BM and was assisting before clocking in)

500

What are Maxim's 7 company values?

What is We are Servant Leaders, We respect and celebrate Our Differences, We serve with Integrity & Trust, We prioritize Quality, We have a Passion for our Work, We invest in Development, We champion Innovation

500

What are the 3 options a caregiver can turn in as a TB result for onboarding?

What are 1. PPD or blood test from any time

2. Positive PPD with a negative chest x-ray (within 5 years of hire)

3. If refusing PPD, negative chest x-ray with MD letter (within 3 months of hire)

500

What are the 3 places a caregiver can reset their password on? 

What is MyMaximConnect, MaximCare Mobile App and the Skilled Electronic Note.

500

Which FSS previously did Gymnastics?

Who is Mimi