What action should resolve Wi-Fi or performance issues with the eNote?
What is Restart the Chromebook or call Service Desk
How many patients is Maxim currently serving in total?
What is 23,417
What step happens after a G2 but before a welcome call?
Caregivers accrue __ hours of PTO for every __ hours worked.
What is 1 and 60
Which FSS named their animal after a fruit?
Who is Eddy; Mango the Bearded Dragon
How often should a caregiver document in the Chromebook so their note does not auto close, allowing us to bill for the shift?
What is every 2 hours
What is the name of the site where all policies are stored?
What is LogicGate
What are the 3 main things needed prior to an SOC?
What is clinical approval, authorization and staff
What are the max amount of hours a caregiver can (but shouldn't) work in a day and why?
What is 16 and to prevent sleep deprivation and work related errors/accidents
Which FSS previously went to culinary school?
Who is Yusi
Who is responsible for assisting caregivers with Chromebook troubleshooting?
Who is clinical for new admissions but FS and Ops for current Census
Who are our 3 Area leaders names and their titles?
Who are Phil - AVP, Martha - AVPCO and Alexi - AFM
If renewed in the same year we are in, how many in-service credits does a BLS count for?
What are 2 credits
How many in-service credits does a skilled caregiver and an unskilled caregiver need per calendar year?
What is skilled: 12; unskilled: 8
Which FSS can sing like a Pro?
Who is Carla
True or False: A caregiver should revert to using a paper nursing note if the Chromebook is not working.
What is False; The caregiver should call IT or the office for assistance and should only use paper if neither party could assist, as an emergency.
What is Maxim's Mission?
What is to enhance the quality of life within our communities
What are the 3 things a caregiver's schedule needs in order to process pay accurately?
What are plan/authorization, service code and pay rate
How many hours does a caregiver need to work to be eligible for the MaxCares Award?
What is 2,000 hours per calendar year
Which FSS went to the 2024 Paris Olympics?
Who is Alicia
True or False: A caregiver who arrived late to the home or was waiting at the gate/door can edit their start time in the eNote to get paid for their scheduled time.
What is False; Caregiver needs to call the office so we can process pay accordingly if they had to wait. Time in should not be adjusted without appropriate reason and acknowledged by PCG. (i.e. Patient had a BM and was assisting before clocking in)
What are Maxim's 7 company values?
What is We are Servant Leaders, We respect and celebrate Our Differences, We serve with Integrity & Trust, We prioritize Quality, We have a Passion for our Work, We invest in Development, We champion Innovation
What are the 3 options a caregiver can turn in as a TB result for onboarding?
What are 1. PPD or blood test from any time
2. Positive PPD with a negative chest x-ray (within 5 years of hire)
3. If refusing PPD, negative chest x-ray with MD letter (within 3 months of hire)
What are the 3 places a caregiver can reset their password on?
What is MyMaximConnect, MaximCare Mobile App and the Skilled Electronic Note.
Which FSS previously did Gymnastics?
Who is Mimi