Potent Potables
This chemical is commonly added to drinking water to help prevent tooth decay.
What is fluoride.
Roughly 68% of our customer base are portal users, representing about this many registered users.
What is 94,036.
This year marks the projected completion of the Advanced Metering Infrastructure rollout.
What is 2028.
Henderson is home to this desert botanical garden featuring desert plants from around the world.
What is the Ethel M Botanical Cactus Garden.
SNWA’s main water supply comes from this large reservoir on the Colorado River.
What is Lake Mead.
To prevent tripping hazards, this common office item should never snake across walkways.
What is a power cord.
Returning highly treated wastewater to Lake Mead earns Nevada return flow credits, helping preserve our water allocation from this river.
What is the Colorado River.
This was the total number of gallons of water billed to our customers in 2024.
What is 28,445,827.770 gallons.
This many Smart Points are currently installed in Henderson.
What is 3,300.
This sprawling outdoor shopping center is home to retail stores, dining, and a giant elephant statue named Moxie.
What is The District at Green Valley Ranch.
This SNWA program offers a voucher of up to $250 to help homeowners with the cost of diagnosing or repairing water leaks.
What is the Leak Detection Assistance Program.
Confusion, dizziness, a rapid pulse, and hot, dry skin are all signs of this serious heat-related illness.
What is heat stroke.
This annual report, required by the EPA, keeps customers informed about what’s in their drinking water.
What is the Water Quality Report.
From billing questions to water leaks, this is how many calls our call center team handled last year.
What is 89,715.
These are three alert types in the Smart Point System that trigger notifications.
What are Continuous Flow, Empty Pipe, and High Flow, Meter communication failed, Register Flow, reverse flow, swapped meter.
Before becoming a city, Henderson was originally built to support production of this resource during World War II.
What is magnesium.
To qualify for the Leak Detection Assistance Program, homeowners must hire a plumber from this SNWA-approved list.
What is the Water Smart Plumber program.
In the event of an evacuation, these are the two designated locations where employees should gather.
What are the Downtown Rec Center and The Plaza.
Henderson’s drinking water is treated at this regional facility before entering the city’s distribution system.
What is the Southern Nevada Water Authority’s River Mountains Water Treatment Facility.
The billing team processed this many paper check payments last year in 2024.
What is 123,074.
These two initiatives were launched as a direct result of the AMI project.
What are the Customer Portal and Mass Meter Exchange.
This popular Henderson trail system connects parks, neighborhoods, and nature with over 180 miles of paths.
What is the Pittman Wash Trail (or Henderson Trail System).
These four pass-through charges are billed monthly to our customers on behalf of SNWA.
What are infrastructure, reliability, drought, and commodity.
Before using a space heater in the office, you should check that it has this built-in safety feature — and that it’s approved by your safety team.
What is automatic shut-off.
This system, often monitored from a control room, allows operators to remotely track and manage water and sewer operations in real time.
What is SCADA - Supervisory Control and Data Acquisition.
In 2024, the Leak Adjustment Program credited back customers' overage consumption, totaling this amount.
Over half a million dollars ($582,793.44).
All base stations will be installed on existing City infrastructure except this lone site.
Where is the River Mountain Trail loop near Lake Las Vegas?
Henderson was officially incorporated as a city in this year.
What is 1953.
SNWA’s conservation efforts have helped reduce per capita water use in Southern Nevada by this approximate percentage since 2002.
What is 35%.
In 2024, the Utilities department earned first place for their outstanding safety efforts with this citywide recognition.
What is the Commitment to Safety Award.