Jeopardy MBB-If you want to use solution center you may (10 secs unless stated otherwise)

Teller Stuffs

100

The one transaction we have to do in merlinteller

What is safe deposit box payments

200

The over the counter and Deposit Acceptance limit for RBs, What must be done if that limit is exceeded. 

What is 10,000 and 25,000. What is either supervisor override or review by a second associate. 

300

The amount of checks included in a deposit with a preprinted deposit slip and the amount of checks included in a deposit without a preprinted deposit check. 

What is 1000 checks and what is 10 checks

400

The things you should check before doing some type of withdrawal from a business account

What is id and signers

500

Use solution center to find the process to correct a cash deposit amount being inputted wrong

(Client gives $100 and it was inputted for $1000)

(15 Seconds)

What is 

ACT Error Resolution

1. Place the cash from the deposit in the cash drawer.
   
   Note: The cash drawer will be out of balance for end of day balancing.
   
   
2. Complete the required fields, as directed on the ACT Error Log.
   
   Note: Do not contact TCE or other support partners. Resolution for this scenario will occur via business-as-usual procedures.
   
   
3. Print the Client Adjustment Notification from the ACT Error Log and provide to the client.

Platform Stuffs

100

The button you must click when authenticating a client (before doing the pin authentication)

What is 'plus'

200

The amount of time before appointment date to reach out to client.

What is two days before scheduled appointment.

300

The way we refer to our resident FSA (ik this isn't how you do it but I can't put the answer in the questions lol)

What is "The Merrill Financial Solutions Advisor"

400

You have 10 seconds to find the one call number in solution center and present it

What is 1.800.807.2277 

500

Life Plan Pitch

What is “Life Plan is a complementary tool that offers our clients guidance and support to pursue what matters most to them.” (Or something similar)

FC Need to Know

100

Where must walkins always be created and inputted in. 

What is SSA

200

The max amount of checks a consumer can deposit with the IPad

What is 5 checks

300

The new limit for consumer clients at ATMS going into effect on August 24th

What is $2,0000

400

The action that requires constant patrolling and checking in with clients in the Financial center.

What is Lobby Leading

500

The vault closing procedures

What is 

Vault and Safes in solution center 

-dual control

-verify clock time winding

-make sure all the work is done

BofA History

100

The major landmark BofA played a part in help funding.

What is The Golden Gate Bridge

200

BofA's 2023 estimated revenue. (+/- $20 Billion, if you're in that range you get it right) 

What is $171.912B 

300

Where was the Original headquarters of BofA going to be located

What is San Francisco (555 California Street)

400

Total amount of financial centers BofA has. 

What is 3800

500

The name change for the bank and the date it happened

What is Bank of Italy to Bank of America 

What is November 1, 1930

Random

100

The five areas of BRC

What is Welcome, Discover, Advise, Fulfill, Experience

200

The limits for a MIS and CTR

What is 3-10k and 10k+

300

Using solution center what is the assumed default timeout period for the IPADS (10 seconds)

What is 15 minutes

(ACT: Access and Process Transactions)

400

The Original Members of the Judgement Day

What is Edge, Rhea Ripley, Damien Priest

500

The ethnicity of Sean's BF

What is White/Native American