Charging
Apple Watch
Rivian Riddle
Digital Key
Are you in a safe location?
100
Delivering ~11.5kW of power, this specific home charging equipment translates to roughly 25 miles added per hour.
What is the Wall Charger?
100
To enjoy the Rivian app on your wrist, you must have an Apple Watch of this Series number or higher.
What is Series 6?
100
The Air-Streamed Secret: I am a feature of the Gen 1 R1T, a literal hole in the middle that offers a seat, a step, and a shore-power plug, but I vanished when the R1S arrived. What am I?
The Gear Tunnel.
100
While the "Phone Key" relied on older tech, this specific wireless technology is the backbone of the "Next Gen" key, offering greater precision and state-of-the-art encryption.
What is Ultra-Wideband (or UWB)?
100
While emergency responses are handled by a 3rd party, this vehicle feature will automatically place a call if it detects a "significant collision."
What is the SOS button?
200
If the battery temperature is at 40°F and charging still won't start, the advisor should suggest a higher temp target and performing this common "reboot" action.
What is a vehicle reset?
200
While you can toggle this security feature on or off from the watch, you still need your phone to view its live video feed.
What is Gear Guard?
200
The Adventure Gatekeeper: I am a button on the ceiling. If you press me, I call for help. If you crash, I call for help without being asked. What am I?
What is the SOS Button?
200
Even if a smartphone’s battery dies, this feature allows for NFC vehicle access for a window of up to this many hours.
What is 5 hours?
200
This is the specific geographic scope of coverage for both Consumer and Commercial Roadside programs (naming all three regions is required).
What are the United States, Canada, and Puerto Rico?
300
For DC Fast Charging, the vehicle will request less of this to protect the battery until it reaches a safe temperature.
What is amperage?
300
This is the total number of "Favorite" buttons an owner can customize to appear on their primary Controls page.
What is four?
300
The Ghost Slot: I am the power to create space where none exists, filling a schedule that is already at its brink. What am I?
What is Force Booking?
300
In the Rivian ecosystem, this is the maximum number of family members or friends a driver can securely share their Digital Keys with via their smartphone's wallet app.
What is seven (7)?
300
This comprehensive manual is the primary resource for external partners, providing step-by-step instructions on everything from manual hood opening to performing a vehicle reset.
What is the Tow Operator Guide?
400
While charging, the vehicle measures stored energy in this unit, which represents the power collected from a charger within one hour.
What is a kilowatt-hour (kWh)?
400
I am the "Panic" button of the watch app, used to draw attention to the vehicle if it's lost in a parking lot.
What is Sound Alarm?
400
The Alternate Route: Before the SSA sends the request to Slack, they must ensure the owner has one of these—or find them a different way to travel. What is it?
What is Another vehicle to drive (or alternative transportation).?
400
To begin the setup process, a user must have at least version 3.8.0 of the Rivian App and this specific version (or newer) of the vehicle software.
What is 2025.46?
400
Not reading this verbatim to all R1 customers receiving a tow will automatically result in a QA auto-fail? Excluding goodwill tows?
What is the .disc disclaimer?
500
This adapter is needed to give all 2026+ Gen 2 model Rivians access to thousands of DC Fast chargers?
What is the
Combo CCS1 DC Adapter?
500
I am the card you visit when you want to change your target charge level without walking back to the charger.
What is the Energy card?
500
The proof is in the pudding: I am the proof that the parts are correct; the SSA asks for me so the team can inspect. I am taken via the app by the owner at home. What am I?
What is Photos of requested parts?
500
While Wireless Capability Combinations (WCC3) represents the "Gold Standard" for the Next Gen Digital Key, a device classified as WCC2 is distinguished by its ability to support these two specific wireless protocols, while notably lacking the Ultra-Wideband (UWB) required for precision passive entry.
What are NFC and BLE (Bluetooth Low Energy)?
500
When a customer or third party claims that a vehicle was damaged specifically during a transport event, this is the designated internal resource to be utilized.
What is the Tow Damage Intake Form?