Who's that?
Application Name
Hardware Genius
I got a problem...
from the 90's - 20's
Network Guru
100

Director of the VA Sierra Nevada Medical Center 

who is Thomas Talamante

100

a Microsoft app that helps you sign in to all your accounts without using a password - just use a fingerprint, face recognition, or a PIN 

what is Microsoft Authenticator

100

which component is responsible for the interconnectivity of internal system devices?

What is the motherboard

100

a user brings their laptop to local OIT due to slow charging. A different AC adapter is tried, but it does not fix the issue. Which of the following components should the technician replace next? 

What is the battery

100

this website was co-founded by computer scientist Larry Page in 1998 under the name BackRub?

What is Google 

100

this will allow the easiest and fastest way to share a file between two modern smart phones without joining the same WiFi network 

what is Bluetooth

200

Executive Director of End User Operations

who is Jeff VanBemmel

200
a software solution that records and guides the progress of carts, containers, and instruments through sterile processing workflows. 

what is CensiTrac (RTLS)

200

After installing the OS on a workstation, you notice everything is displayed in large windows and the viewing area is limited. What will you need to adjust to resolve this issue?

what is the Resolution

200

what POST beep code would be an indicator of a RAM failure?

What is a Long continuous beep tone

200

Typically considered the successor to dial-up internet access in many American homes, this replacement technology allowed for always-on and faster internet.  

what is Broadband 

200

basically the "phonebook of the internet", it translates human-readable domain names, like Google.com into IP addresses that computers use to locate each other on the network. 

what is DNS (Domain Name System)

300

Associate Director of Patient Care Services 

who is Cami Strouse

300

an application suite that provides advanced features such as robotic prescription dispensing, patient management, and full POS integration to streamline operations for Outpatient/Inpatient pharmacy 

What is ScriptPro

300

the component is used for temporary storage of program data that is cleared when the computer is turned off

what is System Memory

300

A user's computer displays the wrong time. The user tries turning the computer off and on, but the time is still incorrect. The user then changes the time in the system settings, which fixes it momentarily, but the time is wrong again after a day. Which of the following is most likely causing the issue?

what is the CMOS battery

300

term used for a testing environment in a computer system in which new or untested software or coding can be run securely? In a different context, this term refers to a children’s play area

What is a Sandbox

300

this port is a default port for HTTPS which ensures secure communications between web browsers and servers. 

what is port 443

400

Director of Office of People Science (OPS) 

who is Devon Beard 

400

a graphics editing software that provides image editing, compositing, painting capabilities, and the ability to create and enhance three-dimensional (3D) images and motion-based content.

What is Adobe Photoshop (creative cloud)

400

this component is primarily responsible for data transfer speeds between the CPU and other components

What is Bus


The bus is responsible for data transfer between the CPU, memory, and other components.

400

an encryption tool built into Windows that protects data on hard drives and external drives. When errors occur, a variety of reasons including incorrect system configuration, disabled TPM chip, or file system problems of the disk and a recovery key is needed in order to correct the issue. 

What is Bitlocker 

400

a mobile app developed in 2016 with what smash-hit smartphone game that captured tens of millions of players within days of its release, the game became a global phenomenon with players largely playing outdoors.

what is Pokemon Go

400

this command on a Cisco switch will show the status of every port on the switch 

what is show IP interface brief 

500

Acting Service Chief of Community Affairs 

Zachary Totans

500

VA moved from Virtu Pro to this enterprise encryption software solution in August 2019. This software update is part of VA's OIT modernization efforts to make communications more secure and reliable and to protect Veteran's PHI/PII. 

What is Azure RMS (Rights Management Services) 

500

provides hardware-based security functions, such as device integrity, encryption, and secure boot, which are central to Windows 11 security architecture

what is TPM 2.0

500

it restricts the device from external cellular, GPS, and Bluetooth connections and prevents devices from connecting to the VA network if enabled. 

what is Airplane mode 

500

A Rochester, New Yorker developed what open-source operating system written in way more than three lines of code and named for what short poetry form

What is Haiku

500

a VoIP device is installed in a large boardroom, which was converted into individual cubicles with limited pre-existing power sources. What technology could be used to eliminate the need for additional power sources? 

what is Power over Ethernet (PoE) 

600

Acting Deputy Chief Information Officer (DCIO) of End User Services 

Robert (Bob) Cunningham

600

a free open source password manager which helps you to manage and store all your passwords in one database, which is locked with a master key, so you only have to remember one single master key to unlock the whole database. 

what is Keepass

600

Which type of memory is non-volatile and can be electrically erased and reprogrammed?

what is Flash Memory

600

the computer is receiving strange errors but there is no indication that is has a virus, what should be checked next? 

what is the computer memory (RAM) 


RAM is responsible for temporarily storing data that is actively being used by your computer. If the RAM starts to fail, it can cause various issues such as system crashes, freezing, or random errors. By checking the RAM, you can determine if it is the cause of the strange errors and take appropriate steps to resolve the issue

600

Released in 2004 by Blizzard Entertainment and set in the fictional universe of Azeroth, what is the name of the computer game that became the world's most popular "MMORPG" (massively multiplayer online role-playing game) within a few years and continues to be referenced in popular culture with its three-letter abbreviation?  

what is World of Warcraft

600

what subnet mask represents the binary: 11111111.11111111.11111111.00000000

what is 255.255.255.0