Acronyms
Ticket to Work
WIPA
Escalations
Wild Card
100

TPM

Ticket Program Manager 


100

What are the 2 main benefits of participating in the program? 

1) Its free & voluntary 2) Protection from CDR's                                

100

What is the SGA guideline for 2021?

$1,310 (blind individuals - $2,190)

100

What should be noted in the subject line for a No Ticket Exists Escalation? 

No Ticket Exists 

100

Define I&R and provide 1 example. 

Information and Referral- American Job Centers (AJC)

200

BWE 

Blind Work Expenses 


200

What are the 3 options you can provide a caller to obtain an EN list? 

1) Standard Mail 

2) Email 

3) Online Choosework website 

200

What is the turnaround time for a WIPA to reach out to a beneficiary? 

5-7 business days 

200

All escalations require for you to CC your direct supervisor T/F

False 

200

What is the TWP period amount for 2021?

$940

300

COLA

Cost of Living Adjustment 

300

List in order the 4 pieces of information needed for verification. If any discrepancies, how should you proceed? 

1) Beneficiary SSN

2) Beneficiary full name including any suffix 

3) Beneficiary complete mailing address (including zip code). 

4) Beneficiary complete phone number (including area code).

If any discrepancies you should proceed with DOB. 

300

What is the complete email address of the box in which we submit WIPA referrals? 

helplineWIPAreferrals@maximus.com

300

How often does a TPR occur-if passed how long will a beneficiary be protected from CDR's? 

TPR occurs every 12 months, (if passed) bene is protected for 12 months. 

300

Name 3 ways that a beneficiary may update their contact information. 

1) Contacting Social Security Office (1800-772-1213)

2) Social Security Field Office 

3) Online (myssa.gov)


400

SEIE 

Student Earned Income Exclusion 

400

What is the name of the document(s) that captures a bene's goals and the services they will receive? 

EN- Individual work plan (IWP)

VR- Individualized plan for employment (IPE)

400

Who can qualify for a Student Earned Income Exclusion? 

Beneficiary under the age of 22 years, regularly attending school, college or training and must be working. 

400

Who handles erroneous CDR's/Inquires? 

Herlinda Reyna

400

If a bene fails a TPR, how can they be excused from CDR's again?

Re-entry 

500

CWIC

Community Work Incentives Coordinator 

500

What are 3 service examples provided through the program? 

1) Job Training 

2) Transportation 

3) Resume writing 

500

A bene calls in and advises he is working (he is 27), ITOPSS shows code :N01 Do you refer? 

Yes, bene is suspended due to excess income because he is working. 

500

T/F 

A bene would qualify for an escalation (No Ticket Exists) if they advise they are undergoing an appeal for medical recovery? 

False, bene is undergoing an appeal for medical recovery. 

500

What is the difference between eligibility and assignability? 

Eligibility- must be ages between 18-64, disabled per SSA's definition, and receiving a disability benefit either Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI) 

Assignability- must be in current pay of their disability benefits.