TPM
Ticket Program Manager
What are the 2 main benefits of participating in the program?
1) Its free & voluntary 2) Protection from CDR's
What is the SGA guideline for 2021?
$1,310 (blind individuals - $2,190)
What should be noted in the subject line for a No Ticket Exists Escalation?
No Ticket Exists
Define I&R and provide 1 example.
Information and Referral- American Job Centers (AJC)
BWE
Blind Work Expenses
What are the 3 options you can provide a caller to obtain an EN list?
1) Standard Mail
2) Email
3) Online Choosework website
What is the turnaround time for a WIPA to reach out to a beneficiary?
5-7 business days
All escalations require for you to CC your direct supervisor T/F
False
What is the TWP period amount for 2021?
$940
COLA
Cost of Living Adjustment
List in order the 4 pieces of information needed for verification. If any discrepancies, how should you proceed?
1) Beneficiary SSN
2) Beneficiary full name including any suffix
3) Beneficiary complete mailing address (including zip code).
4) Beneficiary complete phone number (including area code).
If any discrepancies you should proceed with DOB.
What is the complete email address of the box in which we submit WIPA referrals?
helplineWIPAreferrals@maximus.com
How often does a TPR occur-if passed how long will a beneficiary be protected from CDR's?
TPR occurs every 12 months, (if passed) bene is protected for 12 months.
Name 3 ways that a beneficiary may update their contact information.
1) Contacting Social Security Office (1800-772-1213)
2) Social Security Field Office
3) Online (myssa.gov)
SEIE
Student Earned Income Exclusion
What is the name of the document(s) that captures a bene's goals and the services they will receive?
EN- Individual work plan (IWP)
VR- Individualized plan for employment (IPE)
Who can qualify for a Student Earned Income Exclusion?
Beneficiary under the age of 22 years, regularly attending school, college or training and must be working.
Who handles erroneous CDR's/Inquires?
Herlinda Reyna
If a bene fails a TPR, how can they be excused from CDR's again?
Re-entry
CWIC
Community Work Incentives Coordinator
What are 3 service examples provided through the program?
1) Job Training
2) Transportation
3) Resume writing
A bene calls in and advises he is working (he is 27), ITOPSS shows code :N01 Do you refer?
Yes, bene is suspended due to excess income because he is working.
T/F
A bene would qualify for an escalation (No Ticket Exists) if they advise they are undergoing an appeal for medical recovery?
False, bene is undergoing an appeal for medical recovery.
What is the difference between eligibility and assignability?
Eligibility- must be ages between 18-64, disabled per SSA's definition, and receiving a disability benefit either Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI)
Assignability- must be in current pay of their disability benefits.