Specimen Integrity
What is a pour-off sample (also acceptable - aliquot sample)
This SOP guides employees on submitting very cold specimens to the lab for testing.
What is the Frozen Specimen Submission SOP.
Requisitions in this status have not yet been processed or completed by a PG employee.
What is Pending Status.
This SOP walks employees through the end of day specimen packaging process.
What is the Field Accessioning SOP. Also acceptable - Pack for Transport SOP.
A document used for manually sorting, counting, and packaging specimens for shipment.
What is Manual Shipment Sheet.
The destruction of red blood cells, caused by numerous factors, including but not limited to improper technique, improper storage, improper processing, etc.
What is Hemolysis.
This document explains the process of entering order information into PathConnect for providers that do not have a PathGroup account number.
What is the AdHoc State Accounts SOP.
The process followed when an employee is not going to be able to make the scheduled pickup time.
What is the 15 Minute Rule.
The document that provides employees with instructions and guidelines for traveling with the company.
What is the Phlebotomy Travel and Mileage Policy.
Once a popular description of the process, this item is no longer used for Manual Shipment.
What is pink paper.
This technique is prohibited due to the risk it poses for potential injury to the Phlebotomist and the patient.
What is the C Technique or Window Technique.
The document used to aid employees on how to move forward with testing in which a test code cannot be located.
Employees will utilize this tool to verify the turn-around time for a test.
What is Test Menu or Directory of Services.
The SOP used to request custom orders, panels, ICD-10 codes, and tests by the ordering physician.
What is the Translation Letters SOP.
The first point of contact when a system failure occurs.
What is the Management Team. Also acceptable, Supervisor/Group Lead.
This process involves the patient confirming that the spelling of their name and date of birth are correct on their specimens.
What is Patient Verification.
This document details how to make corrections to billing issues.
What is the Billing Correction Request Smartsheet SOP.
The act of signing off on a checklist without physically performing the tasks listed.
What is document falsification.
This job aide details the proper way to document information on company records.
What is the Good Documentation Practices Job Aide.
Employees must have this item on hand in the event that a system failure occurs.
What is Manual Requisitions.
This should be placed on each centrifuge for quick reference when inspecting specimens for issues.
What is the Relative Hemolysis Scale.
This document is designed to ensure PathGroup security policies and procedures are followed.
What is the Sanction and Security Incident Procedure.
The email address for Client Services.
What is CSIssues@pathgroup.com
The document used to assist employees on how to manipulate a portable document format form.
What is Editing PDF Forms.
This item must be displaced to access the locking mechanism on a centrifuge.
What is the Open/Close Label.