What is a Missed Deferral Opportunity (MDO)?
Error: Missing employment type
What is (example of employment type & why)?
This three-letter “handshake” lets Betterment pull deduction data straight from a payroll platform like Gusto
API, 1:1, Direct, Shared Slack channel
What is Gusto?
A participant's contribution was withheld via payroll but was not deposited into their 401(k) account
What is a late payroll?
R01 error code
What is insufficient funds?
This four-letter “secure tunnel” shuttles payroll contribution files to Betterment overnight via an encrypted file feed
What is SFTP?
API, Many:1, Direct, Shared Slack channel
What is Rippling
The mechanism by which participants in conversion plans with rates lower than the auto-enrollment rate are pushed up to the rate
What is re-enrollment?
R29 error code
What is unauthorized transaction?
Secure "password" used to connect to Betterment's server
What is an SSH key?
API, 1:1, Third-party, Shared Slack channel
What is Justworks?
Beginning in 2025, an employee who logs at least 500 hours in each of this many consecutive years must be offered 401(k) deferral rights
What is two years?
Error: Matches an existing Betterment user with a different last name
What is KYC issue, participant needs to reach out to support with 2 different forms of ID?
Type of integration that allows employers to complete the process entirely on their own
What is self-serve (automated)?
SFTP, Many:1, Third-party, Support email inbox
What is Paycor?
For plans with fewer than 100 participants, the DOL’s “small-plan safe harbor” gives you exactly this many business days after pay-day to get employee deferrals into the 401(k)
What is seven days?
Inclusion value: "Wisconsin"
What is WI?
Integration feature that requires each entity to have a separate plan at Betterment
What is 1:1?
API/SFTP, Many:1, Third-party, Support ticket
What is Paychex?