Group Rules
Lobby Rules
Dress Code
Expectations
100

Two minutes. 

What is time you have to get to group? 

100

Calls must be taken outside.

What is the appropriate cell phone use? 

100

Closed shoes, shirts with sleeves, knee lengths shorts, dresses, etc.,

What is appropriate clothing for HCBC?

100

Talk with my counselors or ask at the front desk. 

How do I make an individual appointment?

200

15 minutes. 

What is "the max amount of time I have after calling ahead of when late."

200

Must be done outside, not in front of door. 

What are the rules for vaping/smoking? 

200

Clothing with drug/alcohol references, violence, gangs, etc

What is not appropriate clothing for HCBC?

200

For this, check in with my counselor or the staff at the front desk. 

What is "how do I make an appointment"

300

Drinks, but no food.

What is allowed in group? 

300

Return to the front desk, don't keep in pocket, don't leave in bathroom, don't take it home. 

What are the rules for the bathroom key? 

300

Secured around my waist. 

Where should my pants be? 

300

For this, I need to ask my PO or counselor"

What is "how do I make up for a missed UA"

400

Turned down/off or vibrate. Not in use.

What are phone expectations in groups. 

400

no one...

Who can come with you to treatment? 

400

This need to be closed, in case of an emergency.

What is closed (not opened toed) shoes?

400

This is not allowable, even though it is a nice thing to do. 

What is "sharing or giving items such as food, especially to staff"

500

Sleeping, snoring, side conversations, playing on phones.

What are things not to do in group?

500

Pets-snake, cat, dog, fish, rats, etc., weapons-guns, pepper spray, knives, cannons, box cutters, grenades, etc., drugs, alcohol

What is not in my possession while at HCBC? 

500

This is where I can find answers to my questions about appropriate clothing. 

What is "checking the client handbook"

500

Alerting staff and my PO of any concerns about my safety/wellbeing while at Heartland.

What is "proper steps to take to ensure safety"