The customer can choose withdraw date that is on or 15 days prior to their renewal date.
What is AMP?
100
Once a policy has converted to the new billing system, not paying at least 75% of the billed amount by the renewal date will cause the policy to cancel immediately.
What is Zero Grace or No Grace Period at Renewal?
100
This document will show a due date which is 5 days prior to the system due date.
What is the bill?
100
Sent to the bank 1 day prior to the withdraw date
What is the Withdraw File?
100
Only General Information and Futures will be displayed.
What is Skinny Billing Image?
200
Pay Plan will no longer be offered and only exists if it was grandfathered into the New Billing System.
What is 4-Pay?
200
All lines of business in IN and ID convert in the New Billing System.
What is November 15th?
200
Percentage customers must always pay of the billed amount.
What is 75%
200
By policies remaining on the same account number, this procedure will no longer be processed.
What is transfer of funds?
200
Contact this person if an exception to these billing policies and procedures must be made.
Who is the Billing Contact Center Manager?
300
Account is billed annually to the mortgagee.
What is Mortgagee Billed?
300
The old FADE policy "floods" into the new auto system.
What is 45 days prior to the renewal date?
300
Customers will receive one bill each month, if applicable, instead of revised bills every time a change is made.
What is Monthly Review?
300
Will be held in unapplied cash and will apply in full on the next monthly review date.
What are overpayments?
300
Replaced by changing payment plan or collecting 75% of billed amount.
What are pay agreements?
400
Payment plan in which the 75% rule does not apply as the full amount will be withdrawn from the customers bank account.
What are AMP and online recurring?
400
In FADE the policy will show a status of "5".
What is 35 days prior to the renewal date?
400
Only these will spread to future installments.
What are endorsements (changes)?
400
Letter will be sent explaining reason and will give the customer 10 days from mailing date to replace payment.
What is 1st return?
400
Project Drive Reps. will not make notations in this field in the New Billing System.
What is Notepad?
500
Under this policy and procedure the request can be made 2 or more days prior to withdraw date.
What is change current withdraw?
500
The FADE policy will no longer be viewable and the new auto system policy status is "active"
What is the actual renewal date?
500
All accounts will continue to bill for the next installment even in a pending termination status.
What is Monthly Review?
500
Account will be switched to Full Pay and bank information for AMP will be lost.
What is 2nd return?
500
This will no longer be placed on an account without payment.