Jeopardy Review

International Airport Codes

100

What is the airport code for Paris, France?

CDG

200

What is the airport code for Auckland, New Zealand? 

AKL

300

What is the airport code for Edinburgh, Scotland? 

EDI

400

What is the airport code for Melbourne, Australia?

MEL

500

What is the airport code for Cape Town, South Africa?

CPT

Modifying a PNR

100

What is the command to delete a segment from a pnr?

XE

200

What is the smart flow to quality check a PNR in training?

#TQUALITY

300

What do you have to save into a PNR before you save new flights into a PNR?

OSI or #OSI

400

What is the command to change the Class of Service to Z for flight segment 2?

SBZ2

500

What does NHP conditions mean?

"Non Homogenous PNR" or you sold in the wrong amount of tickets.

Upgrades

100

What cabin am I in if my seat lies flat like a bed?

Business Class

200

If I'm flying on Delta, in the front of the economy section with a seat that has extra leg room what is my upgrade?

Delta Comfort Plus

300

What is the pricing format for business class

FXR/R,U/KC,Y

400

What would I change my upsell flag to on page 3 of GERT if I was upgraded to Premium Economy?

P

500

If I am trying to do a mixed cabin upgrade to Premium Economy & Business Class and my PNR has all the correct Class of Service, what is the correct pricing format to use?

FXX/R,U

Personalization & Changes

100

Pax requests fly from their most convenient airport ACK in Nantucket, but you find that you cannot enter ACK on Page 3 in GERT. What type of personalization is this?

HCNO (Home City Not Offered)

200

Pax wants to arrive 3 days early prior to their GCT land adventure Ireland In Depth, and would like us to arrange their hotel and transfers. What type of personalization is this?

Pre breakaway w/SEH Desk

300

Your Traveler is taking Morocco Sahara Odyssey with the post trip to Essouria, they have requested to arrive early by 1 day. What airport do you fly them into - Casablanca or Rabat?

Rabat

400

What remark code(s) must you leave in GERT if you are adding a Pre Trip to a booked reservation?

60: To remark what the change was

13: To remark the change in the balance owed

PB: Added Pre Trip

500

DAILY DOUBLE

What command must you enter in Amadeus prior to making any change to an existing PNR to ensure that the flights have not been ticketed?

RTTN

Misc.

100

Name one reason why you would add an RMA into a PNR?

Air Upsell, Upgrade, Personalization, Over or under our MCT

200

What is the pricing command to upgrade to Premium Economy?

FXR/R,U/KW,Y

300

Your traveler is taking a back to back adventure with EID and BIA.  What flights are you responsible to book at POS?

From HC to EID, and from BIA back to HC

400

What is the remark code do you add into GERT that signifies any information for BKK to know that is outside GCC Guidelines?

2A Remark

500

What does UHP stand for?

Ultra High Priority