What in the Remark Code is going on?
Vendors
Claim Breakdowns
Handle or Transfer?
Random Facts
100

UG- DSNET- Network/PPO Discount- The Plan Discount Shown is your savings for using a network provider. You have not met your deductible and owe the amount show. 

The claim is processing per the members plans benefits and they have not met their deductibles yet so they are financial responsible for this service. 

100

Provides dental coverage for FedEx employees and their families.

Cigna

100

The long name for place of service code AS. 

Ambulatory Surgical-Center 

100

Member calls asking about questions with 2nd MD

Transfer- Educate with resources and then connect to rep 

100

This amount of money can be credited to the members HRA/ HSA if they enroll on My Choose Well 

$100

200

7Y - MULTIPLE ITEMS HAVE BEEN REQUESTED

63 - REQUEST FOR CLINICAL RECORDS, PROGRESS NOTES, AND TEST RESULTS

Treatment records have been requested and need to be sent in for review for the claim to be reprocessed. 

200

FedEx offers a vision plan to all employees regardless of medical coverage. Who is the administrator. 

Davis Vision

200

Claim status that is the final stage of processing 

Paid. 
200

Vision claims 

Transfer 

200

This program is for Fedex Employees with questions regarding Wegovy, Saxenda, or general weight loss. 

Calibrate

300

True or False: Remark code is I4 for bundling means the provider is responsible for the non covered amounts. 

True

300

Vendor for Pet Insurance 

Nationwide 

300

This tab in ISET is where you can find the cause code and diagnosis code information

Summary tab

300

Member calling in to see how many visits of physical therapy they used. 

Handle. 

300

You would submit to this system/website for an LOA reinstatement review. 

BC4

400

7Y - MULTIPLE ITEMS HAVE BEEN REQUESTED

FT - FRAUD/SECURITY - TREATMENT RECORDS HAVE BEEN REQUESTED FROM THE PROVIDER.  SEND RECORDS TO PO BOX 740805, ATLANTA GA, 30374.  FOR FURTHER QUESTIONS PLEASE REFER TO OPTUM AT THE TELEPHONE NUMBER ON THEIR MEDICAL RECORD REQUEST LETTER.

treatment records- reminder to please not mention fraud waste and abuse 

400

Vendor for COBRA

Willis Tower Watson

400

Claim status that is used when additional information is needed, IE treatment records, COB updates, Primary EOBS, etc

Closed Status 

400

Cause Code- PYSCHIATRIC

Transfer.

400

Name of the vendor who offers home, auto, condo and renters insurance 

Travelers 

500

I4 - PRSA - ICES - BUNDLER - THIS SERVICE OR SUPPLY IS DENIED.  IT IS CONSIDERED PART OF ANOTHER SERVICE PERFORMED ON THE SAME DAY, OR IT IS NOT ALLOWED AS A SEPARATE CHARGE.

Proc 99204 unbundles to HxProc 99217, (OBSERVATION CARE DISCHARGE MANAGEMENT) on Claim ID-Ext/Int Line ID   DL16722573999

Code 99204 is denied because we paid 99217. code 99204 is included in these global charges paid under 99217 so no extra payment will be made for the code 99204. 
500

Vendor for Legal, Accident, and Critical Illness

Metlife 

500

This box on the claim form contains the "guts" of the claim IE CPT codes, place of service, units, modifiers, etc. 

box 24 

500

Member calls in asking to see if her check was cashed or not?

Handle the call. 
500

This is the name of the website where Fedex Employees can view their pay checks online.