Hibu/Thryv
A.S.S
Pitch Please
Local
Kitchen Sink
100

Name two complaints we often hear about Hibu

What are:

  • Customer service (poor ratings)
  • Searchability (not auto specific)
  • Convoluted billing statements (nickel and dime services)
100

What percentage of clicks are captured by adwords?

3%

100

Name the 5 core elements of our prospecting pitch

intro, 30 seconds, credibility statement, competitor statement(s), bottom line

100

What are the two main competitor points for local?

Not auto industry specific and cost
100

Which movie was incorrectly announced as the winner of Best Picture at the 2017 Academy Awards, during the greatest Oscars flub of all time?

La La Land

200

What is one service Thryv offers that Hibu does not?

Payment processing

Texting dashboard

200

Who is the owner of A.S.S?

Danny Sanchez

200

Who took over the role of Bruce Wayne's love interest Rachel Dawes in The Dark Knight, following Katie Holme's exit after Batman Begins?

Maggie Gyllenhaal

200

What are three examples of services a local provider might offer?

Branding, signage, print, email campaigns, social media, websites

200

What percentage of your closed tasks need to be phone related?

85%>

300

What is the average cost range for Hibu?

$99-$300

300

Name two industry partners A.S.S is affiliated with.

Advance, O'Reilly, Carquest, WORLDPAC, FMP, Technet

300

Deliver an example of a competitor statement.

First one wins

300

How can you generally tell a local vs homegrown website?

No author listed in the footer

300

What's the best thing to do if SharpSpring is being slow?

Literally anything other than report it in General chat

400

Why might a hibu or thryv customer not care about their website?

Got it free when they were a yellow book customer

400

What are the downsides of Marketing Express?

DIY, generic templates, upcharge for changes

400

What's the best way to preface a competitor statement?

Either what we've heard or done for customers who moved over to us.

400

What is the highest grossing R rated film of all time?

Joker

400

How often does our Account Manager reach out to customers?

Quarterly

500

What might a hibu customer encounter if they try to cancel?

Retention department offers:

Free overhaul>free billing for a limited time>Air tight contract>stop responding

500

What Hollywood movie star plays himself in Zombieland?

Bill Murray

500

Deliver a bottom line statement.

First one wins

500

What is the best thing to emphasize when delivering a bottom line statement for a local provider prospect?

We aren't trying to get in the way of the relationship, just offer the best of both worlds.

500

What was Repair Shop Websites originally called?

TechNet Websites