Eero
These types of networks enable multiple routers to work in unison using multiple routes and Wi-Fi Frequencies to find the most optimal path to the Internet.
What are Mesh Networks?
You can use this Portal to verify the number of unmanaged devices which are on a customer’s account.
What is homer?
In this portal we can verify class of service, DHCP criteria, usernames and passwords.
What is the BACC?
In the partner portal we can see devices not responding, no DDNS Messages, Video Analytic Rule not Configured and additional alarm states.
What is the Customer Trouble Condition setting?
When nearing holidays, Trish allows Adria to decorate the office in this time frame before the holiday date?
What is one month?
This setting attempts to steer devices to 5 Ghz to improve long-term performance.
What is client steering or band steering?
This code is needed to enable recording on Blue Ridge Stream + Live TV
What is nDVR?
From iComs equipment screen this is the section where we can verify Data & Telephone Service categories and occurrences are assigned correctly.
What is Port Occ Asggn?
In this portal under the panels, call list settings we can update a customer’s Passcode.
What is Web Dealer?
This non-alcoholic beverage represent our state?
What is Milk?
Within the Eero Mobile application you can create this to schedule when devices can access the internet.
What is a profile?
This setting should be off if there is no audio on Live TV, applications or both.
What is surround sound?
When this feature is enabled all of the customer’s phone numbers added to this list will ring on all multiple phone devices.
What is Simultaneous Ring or Sim Ring?
From this website a customer can extend the video clip length for their camera recordings by going to the Video-Settings tab then drop down the camera you wish to edit.
What is alarm.com?
This canine who represents our state rhymes with “Lake Cane”.
What is a Great Dane?
This action helps performance and stability by clearing out log files as well as rebroadcasting the Wi-Fi signals.
What is a soft reset?
This resolution should be enabled if the customer’s screen is flickering.
What is 1080p -60hz resolution?
When a customer/CSR state inbound callers encounter a busy signal when calling the customer’s phone number we should check this section of the Alianza Portal to verify if the calls are being blocked.
What is Call Screening?
When a customer says they do not want to receive phone calls for specific issues (tampers, trouble alerts) you can update these settings under the main menu of the partner portal left hand side.
What is the Monitoring Settings?
This state flower rhymes with “fountain coral”.
What is a Mountain Laurel?
This setting enables improved voice, video and gaming experiences by limiting the amount of bandwidth certain devices can use.
What is “Optimize for conferencing and gaming” or "Smart Queue Management"?
In addition to HDMI this type of cable connects to a Blue Ridge Stream device, but is for audio only.
What is an optical cable?
Within the CM State on iglass registration must be complete in order for an MTA to have this.
What is dial tone?
This proprietary alarm.com wireless low-power RF technology allows devices to talk to each other via a local “mesh network” operating on a 900 MHz communication protocol.
What is Z-Wave?
This Bird represents our state.
What is a Ruffed Grouse?