History
What year was Cheetah founded?
2014
A customer asks: Wait, what is Cheetah?
Describe Cheetah any way you like
Make sure you stand out. You are different then all of those other sales calls restaurants are receiving. Your call is important!
How many miles per hour can a Cheetah run?
Up to 70
What if more than 1 person wants to order for a location?
Easy, add them on under 'my staff'. Unless you like sharing passwords
How did the name Cheetah come about?
Chris was so fast bring supplies to customers they told him he was fast like a cheetah
How many calls a day do you think an acquisition sales rep makes per day?
100-200!
Why is tonality important?
What you retain is only based 7% on the words people choose and 93% is based on tone and body language. (Tonality is your body language over the phone too!)
Typically 2 to 3 thousand
What if you want to order the same thing every week?
Click 'profile', then 'my orders' then click 'move to cart'
Who are our earliest investors?
Floodgate and DST
A customer objection is: " You don't have the brands I want" What could you say in response?
Lots of possible rebuttals. Give it your best shot!
What are closing questions? Give an example
Designed to get micro agreements through the conversation. Examples: "Does that make sense?" "do you know what I mean?" "cool, right?"
What are the lines for around a Cheetah's nose?
To block the sun from their eyes
What if you want to know when a product will be available again?
Click 'remind me' and you'll be pinged when its back in the app
What are all the vendors ever on the Cheetah app?
Restaurant Depot, Sam's Club, Gather Meats (Harvest), Smart Foodservice, All Seas Seafood, Stanely Produce
Why do we need to be quick on our feet?
It's super important to sound confident and be ready to objection rebuttal right away. There is a lot you can't prepare for on a call, so you need to be nimble. Just like Cheetah!
What is straight line persuasion?
Invented by Jordan Belfort, it is a technique to get from point A to point B and close the deal. It keeps you focused on your straight line to sales town.
What is a Cheetah's tail used for?
To steer while running, just like a rutter for a boat
What do you do if you have a blocked account?
Call support and ask for help, or settle your debt in the payment methods section. Be sure to use a credit card, otherwise it takes 5 days to process for the account to open up again.
Name all of the warehouses we have launched in the past. (Bonus points if you can do it in order)
SF, LA, Oakland, Seattle, San Jose, Portland, Dallas
What's our top-selling product by units and cases?
Whole Milk
What does "why before the what" mean?
Explain "why" something is important before saying what to do. Ex: "You definitely want to make sure your spot is reserved on the truck, so let's go ahead and click submit!"
How long can Cheetah's survive without water?
Super resilient, they can survive 10 days without water. Unlike humans, cheetahs don't need to drink to much water. They only need to drink once every three to four days.
What is the name of the app we used to use to pick products in Restaurant Depot?
Pickah