Employee Engagement
The program aims to provide practical guidance and tips to enhance your readiness for future career opportunities by taking a Ready Set Go approach.
This sport, played on ice with skates and a puck, is the national winter sport of Canada.
What is Ice Hockey?
If you are able to resolve the issue should you still capture the complaint?
Yes
This popular Mexican dish made with tortillas, cheese, and fillings in commonly served during Cinco de Mayo.
What are tacos?
This planet is the third from the sun.
What is Earth?
This benefit includes the ability to work from home while being part of the San Antonio Virtual Site.
What is working from home?
This country is home to the legendary soccer clubs FC Barcelona and Real Madrid.
What is Spain?
What is the purpose of capturing complaints?
The purpose of capturing a complaint is to gather information that will lead to actions to improve the client experience.
Many people celebrate Cinco de Mayo with this traditional Mexican dance known for its colorful dresses and foot-stomping rhythm.
What is Folklorico?
The author of Harry Potter Books.
Who is J.K Rowling?
The benefit encourages employees to dedicate time to personal and professional growth.
The All Blacks are the national team of this country, known for dominating in rugby union.
What is New Zealand?
A complain that is not immediately obvious.
What is a subtle complaint?
This musical genre, featuring trumpets and violins, is commonly played during Cinco de Mayo festivities.
What is mariachi?
This country, the only one to span two continents, is home to the city of Istanbul.
This allows employees to customize their work hours to better suit their lifestyle.
What is flex schedule?
This quarterback holds the record for most career Super Bowl wins as of 2023.
Who is Tom Brady?
Client didnt complain at all (ex. Wait time)
What is a phantom complaint?
This mashed avocado dip is a Cinco de Mayo favorite in both Mexico and the U.S.
What is guacamole?
This ancient civilization built Machu Picchu in the Andes Mountains.
What is the Inca Empire?
This benefit helps cover the cost of connectivity while working from home.
What is Internet Reimbursement.
known as a foul shot, is an unguarded attempt to score one point by shooting from the line.
What is a free throw?
Approximately how many complaints have we captured at the site this year?
254,624
This U.S city, home to a large Mexican-American population, host one of the biggest Cinco de Mayo festivals in the country, known as "Cinco de Mayo Fiesta."
What is Los Angeles?
He was the British Prime Minister during most of World War II.
Who is Winston Churchill?