Amenity Me This
Book Me A Room
Shuttle Me Here, Shuttle Me There
Do I have?
Excuse Me, Where?
100
Does the Sandman Inn Smithers have an elevator?
No
100
In Sandman Hotel Winnipeg, do you have a crib that can be placed in my room?
We have cribs or playpens that are free of charge, these are can be placed in selected room types.
100
How much does it cost to take a bus to Sandman Signature Dartmouth Hotel & Suites?
$2.75
100
Do all our Sandman hotels offer complimentary Wi-Fi?
Yes.
100
Which Sandman Calgary hotel is near Olympic Park? Is that Calgary West or South?
Sandman Calgary West.
200
Does Sandman Suites Davie have a pool? Is it available all year long?
Yes, it's an outdoor pool. It is seasonal and is currently open from 9am to 9pm.
200
I want to book a room with my credit card for my son at the Sandman Hotel Vernon. He is 15 years old. Would he be able to check-in on his own?
No. They can only check-in if accompanied by someone who is 19 years or older.
200
Can I take a shuttle bus from Sandman Saskatoon to the Airport?
They no longer have airport shuttle at this hotel location.
200
Does Sandman Squamish have breakfast? If so, what do they have?
Yes. They serve continental breakfast.
200
Which is the closest airport to Sandman Hotel Revelstoke?
Kelowna International Airport.
300
Does the Sandman Signature Vancouver have a waterslide? If so, what are the hours?
Yes, this is available from Mon to Fri 4pm to 9pm, Sat 9am to 1pm, and Sun 4pm to 9pm.
300
Guest would like to reserve the Penthouse 2 Suite at the Sandman Signature Vancouver Airport. Can we make this reservation?
Agent will need to transfer the call to the property as it's Sold at the Property level only. 
300
Does the Sandman Hotel Revelstoke provide a shuttle service to the ski resort/Revelstoke Mountain Resort?
Yes, the hotel provides Sandman guests with a shuttle service to and from the Mountain Resort.
Schedule will be found on the hyperlink in Factbook.
300
How many EV Chargers does Sandman Davie St. have?
They have 4 EV charging stations and is subject to availability.
300
In terms of parking at Vancouver Downtown, the guest is asking if they can come in and out at any time, would they offer this at the property?
The hotel does allow guests to have in/out privileges for parking during their stay.
400
What is the difference between a regular shower and a Euro style shower at the Sandman Signature Sherwood Park?
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The Euro style shower has a glass wall facing the living room.
400
In Sandman Signature St. John's, does your standard suite with 1 king bed and sofa bed with kitchenette have a balcony?
A limited number of rooms do have a Juliet Balcony. A request can be placed on the reservation, though it cannot be guaranteed. The front desk team will do their best to accommodate the request.
400
I am at the airport, and I need a shuttle to go to the Sandman Hotel Vancouver Airport, where do I go?
Pick up for transport to the hotel from YVR is now at Level 3, Departure level, between US Airline and Air Canada. Next stop is at the far end of the next level.
400
Does the Sandman Vancouver Downtown have continental breakfast?
No, however, we do have a Moxies restaurant at the hotel which serves breakfast and is open from 7am to 1am.
400
Does Sandman Signature Calgary Downtown allow Tour Bus Parking? Where is it located?
Yes, at Centennial Lot on 9th Avenue. It is 3 blocks from the hotel.
500
In Sandman Hotel Squamish, is there a place I can store my bike?
The location does not have specific bike lockers, but a small storage area to store bikes with limited space is available.
500
Guest would like to request 2 rooms (S1K and S1KH) to be side by sides at the Sandman Signature Vancouver hotel, does this work? Why?
No, because S1K is in the Provincial Wing whereas S1KH is in the Columbia Tower.
500
I need a shuttle for Sandman Signature Toronto Airport. What do I need to do?
From airport to hotel: Guest to call hotel directly, Front Desk will confirm pick-up time. Determine which terminal guest is from.
Terminal 1: Post S5 pick-up (located on the ground transportation level of the airport, one level below arrivals).
Terminal 3: Post 37 - Arrivals Level (Domestic and International).
From Hotel to Airport: Guest must book in person or dial 0 from hotel room as early as the previous day or within 30 mins for the next hour or half hour of desired departure from hotel to airport.
500
Does my Best Available Rate include breakfast at Sandman Montreal?
Breakfast is not included in your rate. However, they offer breakfast buffet for $15.95 per person for 12 years old and above and $7.95 per person for ages 5-11.
500
If the sandman Kamloops is fully booked, what's the fourth recommendation for a Sandman property?
What's the distance and How long is the travel time?
The fourth property to recommend is Sandman hotel Revelstoke.
The total distance is 211km and 2hrs and 30mins travel time.