Volunteer Policies & Procedures
How many hours are volunteers asked to volunteer each month?
8 hours!
The Visiting Parent picked up the Child.
Using the word "the" before Visiting Parent and Child.
Parents are encouraged to bring their cell phone to visits.
FALSE :)
What should Facilitator do if they see Child with bruises and / or an injury?
Document what Facilitator sees and let SEPT know!
Who is the Site Coordinator?
Daniela :)
How many Continuing Education (CE) hours do volunteers need each year?
12 hours!
Child said I am going to Grandma's house this weekend.
Not using quotes to refer to what Child said.
Child said, "I am going to Grandma's house this weekend."
It is okay to sit at hte table with the family while facilitating.
TRUE :)
What should Facilitator do if Child gets hurt during the visit?
Tell Daniela and document the incident.
What two items should you ALWAYS have with you during a visit?
Laptop & Walkie Talkie
Child said, "hey daddy!"
Not capitalizing the word "Hey" or "Daddy"
Volunteer's job is to play with families during the visit.
FALSE :)
What should Facilitator do if/ when Child uses their code word/ action?
Ask to speak to Child away from Visiting Parent.
Which SEPT Team Member is followed by a ghost?
Daniela ;))
What door should volunteers enter through BEFORE 5:00 pm on weekdays?
Child and Visitng Parent are going to the kitchen.
It is a good practice to introduce yourself to Visitng Parent when you join them at their table.
TRUE :)
What should Facilitator do if a Visiting Parent's behavior changes drastically during a visit? (Visiting Parent showing signs of intoxication, aggression, etc.)
Document behavior and inform SEPT.
Which team member was a sign language interpreter for 20 years?
Heather!! :)
What is the name of the online scheduling program/ app SEPT uses to schedule volunteers?
Homebase!
Was food provided? YES – NO
Did Child eat during the visit? YES – NO
Were gifts provided? YES – NO
YES or NO should be highlighted. Not deleted, underlined, etc.
Parents are able to discuss any topic with other parents before and after hte visit starts.
FALSE :)
If something from the visit is concerning, what step(should) should be taken by Facilitator?
-Document the whole conversation between Child, Visiting Parent and Facilitator.
-Highlight incident in notes
-Let SEPT staff know
What is Barbara's favorite sitcom?
F.R.I.E.N.D.S!