Campers threatens James Cameron (inappropriate responses from campers)
Incident report
Have a chat with camper ("we want to ensure all campers feel safe and comfortable at camp, and words can hurt")
Inform Liz (depends on what these comments are, directs how we elevate the issue)
Inform guardian (show incident report)
Follow-up
Weather Day (raining or too hot)
Communicate with ULs: indoors for lunch (watch STEM videos or Magic School Bus)- must be appropriate
OR time-filler games
Indoor routes
Set up signage to direct guardians to pick-ups inside DC
Move activity bins in
UL is missing deadlines and giving tude
Chat with UL privately - find out what is preventing them from reaching the deadlines (maybe not comprehending the expectations, stuck, something going on in personal life)
Work together to make a plan to get back on track
Potential talking points if attitude starts: remind them about evaluations, team contract, behavior contract, want to be a team player
Inform Liz-keep updated
Document performance and monitor progress
If behaviour continues - escalate to Liz
A camper is not feeling well (headache and sore tummy)
UL/TL -pull to small room (kind of isolate), encourage hydration, ask questions about when it started, what they ate, etc.
Call guardian
sing-out camper
Inform Liz
Camper eats berries from random bush
Ask questions and find out as much as you can (what bush, research bush and berries)
Inform Liz
If poisonous -call poison control
Inform guardian regardless
Collect Incident Report
Code Yellow
Ask camper if they would like to change into a dry spare of clothes (camper might have their own set or we have clothes)- going to stock STJ1
Bag old clothes
Inform parents
Incident/occurance report
UL pair is not getting along
Inform Liz
Talk to each UL individually- to figure out what is going on
Document meetings
Remind them they are a pair and they have to learn to work together (it's soft skill we all have to work on)
Depending on what the issue is, escalate to Liz or monitor pair and do follow-ups with both
A parent refuses to go back to their car to get their ID at pick-up
This but senior?
Unsure about procedures on this one (Policies are still being worked on)
Past
Jr: require identification at pick-up, escalate to Liz or other full-time staff close by
Sr: Guardians can give consent for camoer to sign themselves out
Unidentified camper refuses to do any activities
Encourage UL to chat with camper's guardian to find out if this is regular behaviour and if they have any tips to engage their child
Work with PS UL to make a plan to engage with camper (e.g., make a connection, find out their interests) or an HL
Follow-up with camper's progress and guardians
If plan is unsuccessful elevate to Liz- Pehaps assign a program assistant to camper
Camper has a gluten allergy and is vegan
Monday Registration
Show camper's guardian any activities involving any gluten (get consent) and provide food ingredient list
Inform Liz- we will brainstorm alternatives for food if necessary
If can't be in the same room at gluten (e.g., flour)- do a back-up activity with camper
UL team/pair is lacking energy during camps
Chat with UL- find out why they are burnt out
Offer extra help in camp room (might be a rowdy group of kids or a difficult activity)
offer advice on how to not burn out (e.g., utilize HL's, LITs)
Remind about self-care plan/contract from Peggy training (we are keeping everyone accountable to start healthy and be mindful!)
Incentives (snacks)
Monitor energy, document performance, escalate to Liz if issue persists
An unindentified camper becomes physically violent towards other campers
zero tolerance for violent behaviour between campers- phone call home to guardian!
Inform Liz - Inform both guardians
Most likely to be sent home for the day
Given one more shot
Potential Identifcation of a camper needing PS
Incident/Occurnace Report
Camper licks dissection/Soldering Burn
Wash out mouth ASAP
Inform Liz
Find out what preservative or fixative was used for dissection
Call Poison Control (if extremely dangerous)
Call guardian- what medicical services/attention that consent to
Incident Report
UL accidentally showed an inappropriate ad when showing a youtube video
Talk with UL-find out the whole story
Inform guardians at end of day at sign-out or we will send a mass email
Incident report
Add blocker
Two senior campers are seen walking around campus for an hour
Get campers back to camp room, ask questions..why were they wondering around ??
Chat with ULs
Big learning moment, monitor the washroom sign-in/out in camp room (buddy system)
Given verbal warning
document performance
Inform Guadian
Incident report-collect
UL won't stay off phone during camp (often is in back on phone)
Observe behaviour in camp room
Give verbal warning to UL
Document
Inform/Update Liz
Monitor
She’s a runner; she’s a track star (camper books it)
Either UL or HL follows the camper encouraging them to stop.
Notify Liz immediately.
The remaining University Leader will remain with the campers in the camp area.
Avoid physically restraining, unless camper’s behaviour at any point is going to cause potential harm or damage, staff may prevent this by stopping them physically if they feel comfortable doing so
Incident/Occurance report
Inform guardian- work with guardian to figure out how to move forward
Bee sting!
First-aid procedures
put on gloves
Get something flat like a credit card (sanitize card), and swipe to get stinger out
Ice pack
Console
Call parent (allergies are of concern)
Injury report
Band-aid
ULs post pictures of themselves at camp with campers on their social media
Remind UL of policies, give a written warning
3.7: Staff cannot post pictures of campers on a website without obtaining written permission.
3.9: The use of our program names and logos/wordmarks is not allowed without written permission.
Keep Liz updated with progress
Camper starts making concerning statements regarding their mental health
Escalate-inform me right away
With PDTL/staff they are comfortable with will talk with the camper (no leading questions)
Contact Guardian
PS identification -involve PA
Monitor