The Kids Aren't Alright
Acts of Higher Power
How did you get hired?
Stay Calm
100

Campers threatens James Cameron (inappropriate responses from campers)

Incident report

Have a chat with camper ("we want to ensure all campers feel safe and comfortable at camp, and words can hurt")

Inform Liz (depends on what these comments are, directs how we elevate the issue)

Inform guardian (show incident report)

Follow-up

100

Weather Day (raining or too hot)

Communicate with ULs: indoors for lunch (watch STEM videos or Magic School Bus)- must be appropriate 

OR time-filler games

Indoor routes

Set up signage to direct guardians to pick-ups inside DC

Move activity bins in


100

UL is missing deadlines and giving tude

Chat with UL privately - find out what is preventing them from reaching the deadlines (maybe not comprehending the expectations, stuck, something going on in personal life)

Work together to make a plan to get back on track 

Potential talking points if attitude starts: remind them about evaluations, team contract, behavior contract, want to be a team player

Inform Liz-keep updated

Document performance and monitor progress

If behaviour continues - escalate to Liz

100

A camper is not feeling well (headache and sore tummy)

UL/TL -pull to small room (kind of isolate), encourage hydration, ask questions about when it started, what they ate, etc.

Call guardian

sing-out camper

Inform Liz

200

Camper eats berries from random bush

Ask questions and find out as much as you can (what bush, research bush and berries)

Inform Liz

If poisonous -call poison control

Inform guardian regardless 

Collect Incident Report 

200

Code Yellow

Ask camper if they would like to change into a dry spare of clothes (camper might have their own set or we have clothes)- going to stock STJ1

Bag old clothes

Inform parents

Incident/occurance report


200

UL pair is not getting along

Inform Liz

Talk to each UL individually- to figure out what is going on

Document meetings 

Remind them they are a pair and they have to learn to work together (it's soft skill we all have to work on)

Depending on what the issue is, escalate to Liz or monitor pair and do follow-ups with both 


200

A parent refuses to go back to their car to get their ID at pick-up

This but senior?

Unsure about procedures on this one (Policies are still being worked on)

Past

Jr: require identification at pick-up, escalate to Liz or other full-time staff close by

Sr: Guardians can give consent for camoer to sign themselves out

300

Unidentified camper refuses to do any activities

Encourage UL to chat with camper's guardian to find out if this is regular behaviour and if they have any tips to engage their child

Work with PS UL to make a plan to engage with camper (e.g., make a connection, find out their interests) or an HL

Follow-up with camper's progress and guardians

If plan is unsuccessful elevate to Liz- Pehaps assign a program assistant to camper

300

Camper has a gluten allergy and is vegan

Monday Registration

Show camper's guardian any activities involving any gluten (get consent) and provide food ingredient list

Inform Liz- we will brainstorm alternatives for food if necessary

If can't be in the same room at gluten (e.g., flour)- do a back-up activity with camper

300

UL team/pair is lacking energy during camps

Chat with UL- find out why they are burnt out 

Offer extra help in camp room (might be a rowdy group of kids or a difficult activity)

offer advice on how to not burn out (e.g., utilize HL's, LITs)

Remind about self-care plan/contract from Peggy training (we are keeping everyone accountable to start healthy and be mindful!)

Incentives (snacks)

Monitor energy, document performance, escalate to Liz if issue persists

300

An unindentified camper becomes physically violent towards other campers

 zero tolerance for violent behaviour between campers- phone call home to guardian!

Inform Liz - Inform both guardians

Most likely to be sent home for the day 

Given one more shot

Potential Identifcation of a camper needing PS

Incident/Occurnace Report

400

Camper licks dissection/Soldering Burn

Wash out mouth ASAP 

Inform Liz

Find out what preservative or fixative was used for dissection

Call Poison Control (if extremely dangerous)

Call guardian- what medicical services/attention that consent to

Incident Report

400

UL accidentally showed an inappropriate ad when showing a youtube video



Talk with UL-find out the whole story

Inform guardians at end of day at sign-out or we will send a mass email 

Incident report 

Add blocker


400

Two senior campers are seen walking around campus for an hour

Get campers back to camp room, ask questions..why were they wondering around ??

Chat with ULs
Big learning moment, monitor the washroom sign-in/out in camp room (buddy system)

Given verbal warning

document performance

Inform Guadian

Incident report-collect

400

UL won't stay off phone during camp (often is in back on phone)

Observe behaviour in camp room 

Give verbal warning to UL 

Document

Inform/Update Liz

Monitor

500

She’s a runner; she’s a track star (camper books it)



Either UL or HL follows the camper encouraging them to stop.

 Notify Liz immediately. 

The remaining University Leader will remain with the campers in the camp area.

Avoid physically restraining, unless  camper’s behaviour at any point is going to cause potential harm or damage,  staff may prevent this by stopping them physically if they feel comfortable doing so

Incident/Occurance report

Inform guardian- work with guardian to figure out how to move forward


500

Bee sting!

First-aid procedures

put on gloves

Get something flat like a credit card (sanitize card), and swipe to get stinger out 

Ice pack

Console

Call parent (allergies are of concern) 

Injury report

Band-aid

500

ULs post pictures of themselves at camp with campers on their social media

Remind UL of policies, give a written warning

3.7: Staff cannot post pictures of campers on a website without obtaining written permission.

 3.9: The use of our program names and logos/wordmarks is not allowed without written permission.

Keep Liz updated with progress

500

Camper starts making concerning statements regarding their mental health 



Escalate-inform me right away

With PDTL/staff they are comfortable with will talk with the camper (no leading questions)

Contact Guardian

PS identification -involve PA

Monitor